Logistics Co-ordinator in Christchurch, England at IFGlobal

About IFGlobal

IFGlobal is a technology-enabled 3PL and growth partner for eCommerce brands. We help businesses across the UK and internationally scale with reliable fulfilment, marketplace support, and the right technology. From warehousing and order fulfilment to Amazon and eBay account management, we're here to make growth easier.

About the role

As our Logistics Administrator, you’ll play an important part in keeping shipments moving and making sure the information behind them is accurate and up to date.

You’ll work closely with customers, carriers, hauliers and our internal warehouse and operations teams, supporting everything from obtaining quotes and booking shipments through to tracking deliveries and maintaining documentation.

What you'll do

• Requesting, logging and comparing freight and carrier quotes.
• Booking and scheduling inbound and outbound shipments.
• Tracking shipments and keeping customers and internal teams updated.
• Liaising with carriers and warehouse teams to resolve delivery or collection issues.
• Keeping shipment, quote and order information accurate and up to date.
• Processing customer orders and purchase orders.
• Supporting inbound and outbound stock movements.
• Updating inventory and order records within our systems.
• Responding to customer and supplier queries around orders, deliveries and ETAs.
• Preparing and maintaining shipping documentation, including PODs, CMRs, packing lists and delivery notes.
• Supporting customs and compliance documentation where required.
• Assisting with invoicing and billing queries by providing accurate shipment records.
• Supporting operational reporting and general administration across the Logistics team.
  
  

What we're looking for

You don’t need years of logistics experience. We’re looking for someone who is organised, switched on and keen to learn. Ideally, you’ll have:

• Strong organisational skills and the ability to manage multiple priorities.
• Great attention to detail and accuracy.
• Good written and verbal communication skills.
• Confidence communicating with customers, suppliers and carriers.
• Experience using Microsoft Office, particularly Excel and Outlook.
• A proactive attitude and willingness to learn.
  
  

Previous experience in administration, customer service, logistics or transport would be an advantage, as would experience using a TMS or WMS, but neither is essential.

Package

• Salary: Up to £28,500 per annum
• Health cash plan
• Annual leave of 20 days plus bank holidays increasing with length of service
• In additional to annual leave entitlement, we provide your birthday off
• Company social events
• Free parking