Team Lead Devops in Bengaluru, Karnātaka at DexCare

DexCare is looking for a Team Lead, Site Reliability Infrastructure to lead a squad of SRE engineers while remaining hands-on with our cloud-native platform. This role combines deep technical proficiency in AWS, EKS, Terraform, and observability with the leadership skills to keep a team aligned, informed, and continuously improving. You will partner closely with the Infrastructure Manager and a peer Team Lead to ensure seamless communication, effective daily passdowns, and consistent delivery.

In this position, you will have the opportunity to shape how our infrastructure team operates — setting the cadence for daily handoffs, mentoring engineers, driving blameless postmortems, and owning reliability outcomes for mission-critical services. You lead from the front without being a bottleneck.

• Lead a squad of Site Reliability Engineers, providing day-to-day technical direction, mentorship, and career development support.
• Conduct effective daily passdowns — ensuring shift handoffs, ongoing work, blockers, and risks are clearly communicated across the team and to leadership.
• Maintain continuous, transparent communication with the Infrastructure Manager and peer Team Lead on team health, sprint progress, and emerging issues.
• Design, scale, and operate resilient cloud-native infrastructure in AWS with emphasis on EKS, IAM, RBAC, and security-first practices.
• Own observability across the stack using Datadog (metrics, logging, alerting, and tracing) and drive continuous improvement of monitoring coverage.
• Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security, enabling velocity without compromising safety.
• Participate in on-call rotations, postmortems, and continuous improvement efforts — always with a blameless, team-first mindset.
• Facilitate blameless postmortems, drive follow-through on action items, and lead incident response when severity demands it.
• Run or contribute to Agile ceremonies (standups, sprint planning, retrospectives) with focus and purpose, ensuring the board reflects reality.

• 6+ years of practical experience in a SRE / DevOps role supporting production cloud infrastructure at scale.
• 2+ years leading or formally mentoring a team of 3+ engineers (tech lead, team lead, or equivalent responsibility).
• Extensive experience with Amazon EKS, VPC networking, Secrets Manager, IAM, and RBAC.
• Extensive experience working with Terraform, Terragrunt, Vault, Helm, and container orchestration.
• Extensive experience with CI/CD platforms (e.g. GitHub Actions, Argo CD) including GitHub Advanced Security features.
• Strong Datadog experience — building dashboards, tuning alerts, setting up monitors, and interpreting telemetry.
• Demonstrated ability to run structured, effective daily standups and shift passdowns that surface the right information to the right people.
• Strong written and verbal communication; ability to brief up to leadership and translate down to actionable work for the team.

• Amazon AWS DevOps Engineer Professional Certification.
• Experience with Amazon AWS Lambda, Fargate, and serverless infrastructure.
• HIPAA, HITRUST, SOC 2, or other regulatory and compliance knowledge and experience.
• Experience with multitenant platforms or customer-isolated deployments.
• Experience with Azure or migrating workloads from Azure to AWS.