ACT Permanent Supportive Housing Team Lead in Saint Albans City, Vermont at Pathways Vermont

Pathways Vermont Assertive Community Treatment (ACT) Permanent Supportive Housing Team Lead - Franklin County

The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the experts of their own lives. We strengthen our communities and the system of care by elevating the voices of lived experience.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: The Team Lead is a member of a modified Assertive Community Treatment (ACT) team. The team is interdisciplinary and composed of staff who provide flexible, compassionate, community based services. The team works to end homelessness for Vermonters while supporting health, wellness and community integration goals.

Available Positions: 1

Location: In Person (Franklin County VT)

Schedule: Full-Time (35-40 Hours Weekly)

Supervised by: Regional Services Manager

Serves: Franklin County

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Participate in and oversee day to day operations of a service team to include our Family Supportive Housing and A Way Home programs.

• Facilitate daily ACT team meetings and complete surrounding duties

• Provide weekly supervision to service coordinators on the ACT team.

• Oversee and Maintain written and computerized records, compile reports and complete other program documentation (including service notes, face sheets, statistics, letters, petty cash receipts, etc.)

• Participate in and represent Pathways at community meetings, including regular Family Supportive Housing and A Way Home meetings both internally and externally.

• Provide data for written reports requested by city, state, or federal funding sources and compliance with all certification and regulatory standards

• Engage in relationship building/rapport building with clients and provide service from a client centered, harm reduction, and strengths based approaches

• Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting clients to manage their monies, including preparing budgets with clients and computing expenses

• Collaborate with clients in the formulation and maintenance of a comprehensive, Medicaid-compliant service plan that is reviewed and modified with the client on a regular basis

• Assist clients in navigating access and maintenance of housing including viewing units, assistance with moving in, life skill development, landlord/client disputes, etc.

• Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc.

• Coordinate and monitor referrals to community services, benefits and entitlements(healthcare resources, Social Security, Public Assistance, food stamps, etc.); manage contacts with outside agencies, act as client liaison where indicated and support client’s self-advocacy and access to needed/preferred resources

• Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary

• Participate in 24/7 telephone on call services rotation with other team members.

• Other duties as assigned

Qualifications:

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.

• Prior experience working in a mental health and/or harm reduction agency, preferably in community-based services.

• A good understanding of the issues facing persons with mental health challenges, substance use issues, and/or the criminal justice history particularly as related to meeting basic needs of food, clothing, shelter and advocacy.

• Excellent communication, writing, computer skills, interpersonal skills, sound knowledge of supportive counseling and the ability to form relationships with marginalized individuals

• Sound judgment and good problem solving skills including assessing risk factors

• Ability to structure time, develop work priorities, and meet program expectations.

• Excellent problem solving skills and demonstrated ability to creatively approach challenging situations

• Knowledge of community resources for mental health and substance use

• Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required

• Ability to work on call (rotating schedule)

• Lived experience of mental health challenges, homelessness and criminal justice involvement will be considered an asset

Working Conditions/Physical Demands:

• Frequent exposure to outside environmental conditions for community-based meetings

• Often meeting with persons in the community and/or visiting different businesses

• Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.

• Extensive reading responsibilities

• Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)

• Regular operation of a computer and other office machinery including frequent typing

• Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.

• Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.

• Occasionally lifting and carrying up to 30 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)

• Visual acuity to operate motor vehicles

• Exposure to high levels of noise and persons who are upset, angry or in an extreme state

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

Compensation:

• Full time, non-exempt hourly employee

• 35-40 hours per week

• Hourly range- $23.00-$26.00.

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.