Front Desk Administrator in Smithville, Missouri at Straine Dental Management LLC

Front Desk Administrator
Garrison Family Dentistry

Join Our Team!
Garrison Family Dentistry is seeking a friendly, organized, and customer-focused Front Desk Administrator to be the welcoming face of our practice. If you enjoy helping patients, thrive in a fast-paced environment, and have experience in a general dental office, we'd love to hear from you!

We offer a supportive team environment, competitive benefits, bonus opportunities, and the chance to grow your career with a well-established dental practice.

Benefits
Comprehensive benefits package
Bonus opportunities
Paid time off
Paid holidays
Opportunities for professional growth
Supportive team culture
Schedule
Full-time
Monday-Friday
5 days per week
Approximately 7:30 AM start time

Responsibilities
As our Front Desk Administrator, you will:
Welcome and check in patients with professionalism and warmth
Schedule, confirm, and coordinate patient appointments
Answer incoming phone calls and assist patients with questions
Collect patient information and maintain accurate records
Process patient payments and discuss financial responsibilities
Verify and update insurance information
Communicate effectively with patients, providers, and team members
Utilize Eaglesoft practice management software for scheduling and patient records
Scan and organize patient documentation into electronic charts
Cross-train to assist with additional front office duties as needed
Help ensure a positive patient experience from check-in through check-out

Qualifications Required
Minimum 1 year of front office experience in a general dentistry practice
Experience using Eaglesoft dental software
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
High attention to detail
Positive, friendly, and professional demeanor
Ability to work efficiently in a fast-paced environment
Team-oriented mindset with a commitment to exceptional patient care
Experience using Microsoft Excel Preferred

What We're Looking For
The ideal candidate is upbeat, dependable, and takes pride in providing outstanding customer service. You enjoy building relationships with patients, work well alongside teammates, and are committed to maintaining an organized and efficient front office. We are specifically seeking candidates with general dentistry experience rather than orthodontic or endodontic office experience.