Enterprise Vendor Management Specialist in Des Moines, Iowa at Bankers Trust Company

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

Job Summary:

The Enterprise Vendor Management Specialist is part of a team responsible for supporting various enterprise-wide systems and products used across the organization. The Enterprise Vendor Management Specialist will be responsible for user administration, maintenance, and management of the enterprise-wide systems to ensure maximum usage of the available technology. This includes ancillary internal and third-party systems. The role will also be responsible for providing systems training and data reporting for all vendor performance and issue management.

Primary Functions and/or Responsibilities:

Tracks the vendor product roadmap, backlog, and execution of initiatives to deploy new features and functionality in collaboration with business needsConducts and reviews vendor assessmentsCollaborates with internal teams to ensure alignment with business goalsFunctions as top-level escalation point for business line end-usersDevelops and builds key relationships with Bank’s enterprise vendors and builds key escalation pathsMonitors updates and addresses system configuration changes where neededDevelops and maintains reports, dashboards, and processes to continuously improve data qualityConducts research on emerging products, services, protocols and standards in support of development efforts as well as any ancillary systems integrated or stand-aloneUnderstands the regulatory requirements and system impactsProvides administrative support, including management and support of system auditsEngages, escalates, and coordinates with IT to resolve issues and assists with system upgrades and changesCollaborates with end-users with ongoing performance and usage of enterprise systems and possesses a strong knowledge of vendor systems and capabilitiesHandles vendor management within our vendor management system which includes ongoing due diligence monitoringAssists with developing policies and procedures for bank and vendor engagementIdentifies and coordinates training as neededPerforms other duties as assigned

Education and/or Experience:

Bachelor’s degree in Business, Technology, or other related field preferredAt least three years of vendor management experienceExperience with managing third-party vendors preferredBank operations experience preferred

Specific Skills, Knowledge & Abilities:

Strong knowledge of enterprise solutionsAbility to meet and manage deadlines as well as conflicting prioritiesStrong knowledge of contracts and Service Level Agreements (SLAs)

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Base Salary Range: $60,000 - $70,000 plus Annual Bonus.

Benefits

Group Health, Dental, and Vision InsuranceGenerous Paid Time Off (PTO)Volunteer Time Off (VTO)401(k) plan with lucrative company matchTuition assistanceCompany Paid Life InsurancePaid Parental LeaveLifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”