Associate Registrar in Rindge, New Hampshire at Franklin Pierce University

Franklin Pierce University is a student-centered institution with a strong commitment to academic excellence, community, and student success. Our Registrar's Office plays a central role in the student experience — connecting academic policy, technology, and records administration to support students from enrollment through graduation. We are seeking a detail-oriented higher education professional ready to contribute to a collaborative and service-focused team.
As Associate Registrar, you will work closely with the University Registrar to manage a broad range of academic records, scheduling, and student services functions for the Rindge campus. This role is well-suited for an experienced higher education professional who is organized, proactive, and committed to delivering accurate, timely service to students, faculty, and staff.
This is a hybrid position requiring a minimum of two days per week on-site at our Rindge, NH campus.Academic Scheduling & Registration

• Lead the creation, review, and management of class schedules for the University
• Create final exam schedules for the Rindge campus
• Oversee classroom assignments for the Rindge campus
• Manage course waitlists, section changes, and registration processes

Graduation & Degree Conferral

• Manage the graduation process, including application processing, final degree audits, updating Jenzabar J1, and completing degree conferrals
• Determine and communicate graduation-related timelines, deadlines, and documentation requirements

Student Records & Special Populations

• Coordinate processing for special student groups: honors, study abroad, re-admits, transfers, consortium students, athletes, and more
• Manage Declaration of Major/Minor/Certificate processes, substitutions, waivers, and degree audit adjustments
• Post transfer credits and facilitate readmit audit adjustments
• Update National Student Clearinghouse as needed

Technology & Systems

• Support implementation of new technologies and lead training on emerging systems

Community Support

• Ensure timely training and communication to University on registration, course scheduling, grading, and other Registrar Office updates

Leadership & Collaboration

• Manage academic standing processes and advisor assignment/management
• Support accreditation, licensing, and strategic planning initiatives
• Serve on university committees and participate in professional development conferences
• Supervise Registrar staff and work-study students as needed
• Champion continuous improvement in office efficiency and administrative best practices
• Back-up to University Registrar in various processes and procedures.

Required Qualifications

• Minimum of 2 years of experience in higher education administration
• Demonstrated knowledge of FERPA and the ability to maintain strict student record confidentiality
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong verbal and written communication skills; able to convey complex information clearly and diplomatically
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and database systems
• Ability to work independently as well as collaboratively across departments

Preferred Qualifications

• 2+ years of experience working directly in a Registrar's Office
• Experience with Jenzabar J1
• Background in academic scheduling or degree auditing