Region 6 Hub Program Navigator in Clinton, Missouri at Golden Valley Memorial Hospital

The Region 6 Hub Program Navigator will serve as a frontline, community-based member of a Local Community Hub within the ToRCH Care model. Local Community Hubs are county-level care coordination entities that bring together hospitals, Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), behavioral health providers, pharmacies, Emergency Medical Services (EMS, local public health agencies, and community-based organizations to coordinate clinical, behavioral, and social care for rural residents. Reporting to the Region 6 Program Coordinator, the navigator is responsible for ensuring residents successfully connect to the complete needed clinical, behavioral, and social services by conducting structured screening, initiating and managing referrals, and addressing barriers to care.
The Navigator will work across hospitals, FQHCs, RHCs, behavioral health providers, pharmacies, EMS/community paramedic teams, local public health agencies, schools, and community-based organizations and will support care plan adherence, facilitate handoffs, and help residents navigate fragmented systems. the role also contributes frontline insights on recurring barriers and service gaps to inform Hub operations and local program improvements.
The Navigator builds relationships with residents, supports engagement and follow-through, and escalates urgent medical, behavioral health, or safety concerns according to established Hub protocols.

Education:
High School Diploma or equivalent (GED) - required
Associate's Degree - preferred

Experience:
1-3 years of relative experience

Why Join Us?
We offer a comprehensive benefits package including an employee incentive bonus based on hospital performance and patient satisfaction, 0-6% annual retirement contribution, a 20% employee discount, stable health, vision and dental insurance premiums, and 12 hours of paid time off at the time of hire, all within a supportive, family-like work culture.

Our competitive salary package is adjusted to align with the candidate’s relevant experience and skills.