PRN Medical Front Desk Receptionist in Arlington, Virginia at ORTHO OIC ORTHOPAEDIC IMMEDIATE CARE LLC
NewJob Function: Customer Service
ORTHO OIC ORTHOPAEDIC IMMEDIATE CARE LLC
Arlington, Virginia, 22209, United States
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Job Description
PRN Medical Front Desk Receptionist
Ortho OIC (Orthopaedic Immediate Care)
Position OverviewOrtho OIC is seeking a dependable, patient-focused PRN Medical Front Desk Receptionist to support our orthopaedic immediate care team. The ideal candidate is organized, professional, and comfortable working in a fast-paced medical office while providing an excellent patient experience.
Experience with AthenaOne and Phreesia is a plus, but we welcome candidates with strong medical front desk skills and a willingness to learn. Hourly rate $20-25/hour
Responsibilities- Greet patients warmly and provide a professional, welcoming first impression.
- Check patients in and out, verify demographic and insurance information, and update patient records.
- Assist patients with registration, electronic intake forms, and check-in processes.
- Schedule appointments and assist with patient inquiries.
- Collect copayments and other patient balances in accordance with office policies.
- Answer incoming phone calls and direct inquiries appropriately.
- Maintain accurate patient information and ensure required documentation is completed.
- Communicate effectively with medical assistants, providers, and other team members to support efficient patient flow.
- Maintain a clean, organized, and professional front desk and waiting area.
- Protect patient confidentiality and follow HIPAA requirements.
- Previous medical front desk or medical receptionist experience preferred.
- Strong customer service and communication skills.
- Excellent attention to detail and organizational skills.
- Comfortable using computers and electronic medical records.
- AthenaOne and Phreesia experience is a plus.
- Ability to multitask and remain professional in a busy clinical setting.
- Reliable, flexible, and able to provide PRN coverage as needed.
- PRN (as needed) on Saturdays 8am-6pm
Join a team focused on providing accessible, efficient orthopaedic care while helping patients feel welcomed and supported throughout their visit.
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Job Location
Arlington, Virginia, 22209, United States
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