HVAC Service Manager - Residential in San Jose, California at GDM Group

HVAC Service Manager [Residential] — $90,000–$150,000 + Performance Pay
Location: San Jose, CA
Sign-On Bonus: Up to $5,000
Apply Online: www.TrioHeatingandAir.com/Careers
Call Us: (408) 290-9549

TRIO Heating, Air & Plumbing is breaking records and building one of the strongest HVAC & plumbing teams in the country. We’ve won 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and we’ve been recognized on the Inc. 5000.

We operate with the latest tools and tech, and we plant a tree for every job we complete—with over 10,000 trees planted and counting. We’ve created a place where top performers thrive, careers take off, and impact is real.

This is your chance to step into a high-impact leadership role and own the success of our growing service team.

• Competitive salary: $90,000–$150,000 (Salary + Performance Bonuses)
• Up to $5,000 sign-on bonus to get you started
• Profit-sharing opportunities
• Office desk, laptop, and iPad provided
• Full medical, dental, vision, and life insurance
• 401(k) with 30% company match
• Paid holidays and vacation
• Career development, leadership training, and clear growth path
• Work in a supportive, fast-paced, high-performance culture
• Be part of something bigger—every job we do plants a tree

• Lead and manage a team of HVAC service technicians
• Ensure top-tier customer experience, efficient scheduling, and dispatch coordination
• Develop training programs to improve technician performance and skill
• Track department KPIs: productivity, callback reduction, profit margins
• Drive results through coaching, accountability, and operational structure
• Collaborate with warehouse, sales, and call center teams
• Manage service budgets, warranty claims, and daily job expenses
• Enforce safety protocols, OSHA compliance, and company standards

• 5+ years of residential HVAC experience
• 3+ years in a supervisory or service manager role
• Strong leadership, communication, and training ability
• Results-oriented mindset with an eye for operational improvement
• Technically proficient in service diagnostics and troubleshooting
• Experience with ServiceTitan or similar dispatch software (preferred)
• EPA certification and valid driver’s license (required)
• NATE certification (preferred)

TRIO is more than a place to clock in. We’re building careers, creating leaders, and leaving a mark on the industry—and the planet. One job = one tree, and your work makes that possible.

Apply at: www.TrioHeatingandAir.com/Careers
Call us: (408) 290-9549

Lead a team. Break records. Grow fast. Come see why TRIO is the place everyone wants to work.
TRIO Heating, Air & Plumbing is an equal opportunity employer.