Billing Coordinator at Fairmount Homes, Inc – Ephrata, Pennsylvania

40hr / wk Billing Coordinator

Position Opening: Full Time, Mon - Fri hours

Fairmount Homes is a five-star retirement community located on a beautiful 50+ acre campus in rural Ephrata, PA. We are dedicated to faith, family, and community and are looking for team members to join our mission to provide high quality services and enrich the lives of those we serve!

Summary and Purpose:

We are seeking a dedicated and self-motivated individual to join our team as a Billing Coordinator. This position is crucial for day-to-day operations and candidates will be primarily focused on Private Pay and Medicaid billing. The ideal candidate will have a continuous improvement mindset, strong attention to detail, and the ability to develop efficiencies. This position requires you to be on-site, giving you the opportunity to work closely with our staff, residents, and resident families.

Benefits of Billing Coordinator:

• Paid 30 Minute Lunch Break
• Employee discounts at the Fairmount Café
• Paid Time Off (PTO) plan
• 401K plan & matching program!
• Health Insurance, Dental / Vision Insurance, Life Insurance & more

Department: Finance

Employment Qualifications of Billing Coordinator:

1. Communicates professionally with staff, residents, families, and other stakeholders
2. Demonstrates critical problem-solving and appropriate independent decision-making abilities.
3. Attention to detail and accuracy is a must.
4. Knowledge of accounts receivable is a plus – but we’re willing to train the right candidate.
5. Able to perform a variety of duties, often changing from one task to another of a different nature in order to meet deadlines proficiently.
6. Maintains a positive attitude and actively promotes good communication using the English language.
7. Demonstrates a strong teamwork attitude in order to maintain relationships that facilitate task accomplishment, to cooperate and resolve conflicts, and to recognize needs and be sensitive to others.
8. Supports the mission, philosophy, policies, changes and values of Fairmount.
9. Office 365 experience a plus.

Essential Duties and Responsibilities of Billing Coordinator:

1. Complete daily and monthly reporting which includes census, board report requests, Medicaid, and Long-Term Care.
2. Setup and configure Point Click Care to ensure accurate invoicing and reporting
3. Maintain resident account information such as census and rates, contacts, and insurance information
4. Prepare, post, verify and record customer and insurance payments to resident accounts, including EFT batches
5. Prepare invoices, statements and collection letters Private Pay accounts
6. Import and enter ancillary charges into Point Click Care
7. Manage and complete Medicaid applications and renewals
8. Manage and create Custom Pay agreements
9. Update and maintain tracking logs used by the Billing Department
10. Completes monthly A/R closings including Balancing accounts, reviewing aging reports, and verifying balances
11. Assist with preparation of Audit Documentation
12. Prepare Cash Deposits as requested by Billing Manager or CFO
13. Assist in insurance billing once cross-trained
14. Performs other duties as required by facility needs