Creative Operations Manager at BigPanda – California

Location requirements:Remote based role. Open to candidates in the US. About the Role:We are seeking a highly organized, detail-oriented, and creative professional to join our team as a Creative Operations Manager. In this role, you will be responsible for streamlining and optimizing the creative process, ensuring that projects are delivered on time, within budget, and at the highest quality. You will collaborate closely with cross-functional teams, including designers, marketers, sales and external vendors to ensure smooth project execution and efficient resource allocation.As the Creative Operations Manager, you will play a key role in improving workflows, enhancing team productivity, and driving creative excellence across all projects.
What you will do:

• Creative design and web design: Collaborate with internal stakeholders to facilitate design assets while maintaining brand consistency. This includes SWAG, web, content and digital assets.
• Project Management: Oversee creative project delivery, ensuring timely completion, adherence to budgets, and alignment with brand guidelines.
• Team Coordination: Work closely with creative, content teams and other cross-functional departments to prioritize tasks, allocate resources, and ensure smooth execution of projects.
• Process Improvement: Identify opportunities to streamline workflows, enhance efficiency, and maintain high-quality standards across creative processes.
• Budget & Resource Management: Manage project budgets and monitor resource allocation to ensure effective use of team capacity.
• Stakeholder Communication: Provide regular updates to internal stakeholders on project status, risks, and timelines.

What skills and experience you’ll bring to BigPanda:

• 3-5 years of experience in creative operations, project management, or a similar role within a creative or content environment (external design agency or in-house).
• Experience collaborating with cross-functional teams and managing third-party vendors and contractors (e.g., design, marketing, product, etc.)
• Strong understanding of creative, web and SWAG processes and project lifecycle management.
• Strong attention to detail.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication and interpersonal skills, with the ability to engage with both creative professionals and business stakeholders.
• Ability to balance creativity with operational efficiency, ensuring that projects meet both creative vision and business objectives.
• Problem-solving mindset with the ability to handle complex projects and challenges.
• Knowledge of budgeting and resource management in creative projects.
• Experience with design and production tools such as Asana, Figma, Wordpress, Adobe Suite, Reachdesk and web and creative tools.

About Us:BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career. Our Benefits:

• Competitive equity
• Remote-first environment
• Unlimited PTO
• Twelve (12) paid holidays throughout the year
• Comprehensive health benefits
• #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses as well as a combined total of eighteen (18) weeks fully paid leave for all new parents
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• Dog friendly office
• Lunches provided in office
• Flexible work environment along with a work-from-home stipend to support remote work arrangements
• Values-based culture

Market competitive salary with an anticipated base compensation range of $120,000 - $150,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and locationBigPanda offers a generous total rewards package that includes base pay, bonus, equity, and a world-class benefits program. We run two (2) compensation review cycles per year to ensure that managers can recognize employees without much lag between achievement and reward. All of this builds toward the best compensation we can give to anyone: the ability to develop your skills each and every day. BigPanda has a significant focus on career development that is at the core of our employee experience.
BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Note: BigPanda is an E-Verify EmployerIf you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.