CAH-NSP Receptionist-Pediatrics at Claxton-Hepburn Medical Center – Waterown, New York

North Star Pediatrics – Receptionist – Full Time-Mid Shift- 7:30a-4:30p/8a-5p some Saturdays 8:30a-3:30p in Urgent Care- Req 8328

Pay Range: $16.94-$21.60*+

This position will work some in our urgent care. A pay differential will be provided when working in the urgent care setting.

Job Summary:

Schedules appointments, answers telephone and prioritizes and relays messages as appropriate. Registers patients, distributes Bill of Rights, consents, in-services information, and routine instruction, coordinates referrals, and assist patients with filling out forms, etc. Transports, sorts, opens and distributes documents from holding tanks. Maintains accurate medical records and billing information. Assist with covering lunches and staffing needs, assist with other duties as needed medical records rescheduling appointments as needed. Complies with established policies and procedures. Keeps necessary logs and forwards complaints and/or incidents immediately to supervisor. Performs all other duties and responsibilities as necessary.

Essential Functions:

• Schedule appointments

• Answer phones

• Communicate effectively to QMP and Nursing staff

• Customer service skills

• EMR and basic computer skills

• Multi-tasking

Experience:

• 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience. Previous experience in the medical secretarial field desirable.

• Possession of strong organizational skills.

• Excellent verbal and written communication skills, interpersonal skills required.

• Ability to work independently as well as in a team environment.

• Ability to maintain confidentiality a must

Physical Demands:

• Ability to sit for long periods of time between breaks and rest periods

• Ability to use hands/fingers for typing/writing while performing job duties in between breaks and rest periods

• Noise/patients/children can be loud sometimes (situational)

*The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veterans encouraged to apply.

+$2 differential added due to this being an urgent care setting.