Manager of Health Information Management Services in Clearwater, Florida at Evara Health
Job Description
Join Evara Health—Driven by Purpose, Powered by People.
At Evara Health, we believe healthcare is about more than treating patients—it’s about transforming lives and strengthening the communities we serve. As a nonprofit community health center with 17 locations and mobile health units across Pinellas County, we provide high-quality, accessible care while creating meaningful opportunities for our employees to make a difference every day. Recognized as a USA TODAY Top Workplace, Evara Health is proud to foster a mission-driven culture where people are valued, collaboration matters, and employees can grow while doing work that has a real impact.
If you’re looking for more than just a job—and want to be part of a team committed to improving lives and serving our community—we invite you to explore a career with Evara Health.
Build a career that goes beyond a job—it changes lives.
About This Role:
The Manager of Health Information Management Services provides leadership, oversight, and direct support for all HIM operations at Evara Health, including Release of Information (ROI), Document Imaging, and Data Integrity & Master Patient Index (MPI) Management. This is a working manager role, meaning the position not only supervises internal teams and coordinates with vendors, but also assists with departmental tasks across HIM service areas when needed to maintain workflow and service levels.
The Manager serves as the organization’s HIM subject matter expert, advising senior leadership, compliance, IT, and clinical staff on best practices for data integrity, information governance, privacy, and optimization of the electronic health record (EHR). The role also develops and maintains departmental Key Performance Indicators (KPIs), leads quality improvement initiatives, and represents HIM on cross-functional committees.
What You'll Do:
- Operational Management & Oversight
- Direct HIM operations across all Evara Health centers, including Release of Information (ROI), Document Imaging, and MPI/Data Integrity, while providing hands-on support as needed to maintain departmental service levels.
- Develop short- and long-term operational plans, establish productivity and quality standards, and oversee departmental efficiency and performance in alignment with organizational goals.
- Compliance, Regulatory & Risk Management
- Ensure HIM compliance with HRSA, HIPAA, federal and state regulations, accreditation requirements, and organizational policies while maintaining current knowledge of applicable laws and industry best practices.
- Oversee HIM quality assurance, accuracy audits, and compliance monitoring; develop and enforce policies and procedures in collaboration with Compliance and Legal, and serve as an HIM subject matter expert during regulatory surveys and audits.
- Performance Management, Analytics & Reporting
- Develop and maintain KPI dashboards, scorecards, and reports tracking departmental productivity, turnaround times, accuracy, and operational performance.
- Provide performance insights and recommendations to senior leadership while monitoring internal staff and vendor performance to ensure adherence to established standards.
- Vendor Management & Contract Oversight
- Serve as the primary point of contact for HIM vendors, ensuring accountability, contract compliance, quality performance, and adherence to established service levels.
- Monitor vendor KPIs, negotiate service expectations, enforce corrective action plans when needed, and lead vendor meetings and process improvement initiatives.
- Leadership, Staffing & Workforce Development
- Provide leadership, coaching, and oversight to HIM staff across multiple service areas while supporting effective hiring, orientation, and ongoing workforce development.
- Develop training materials, reference guides, and standardized workflows to strengthen staff competency, consistency, and operational efficiency.
- Technology, Workflow Optimization & IT Collaboration
- Partner with IT and organizational leadership to improve HIM workflows, implement automation opportunities, and optimize EHR functionality.
- Identify opportunities to enhance departmental technology, streamline processes, and improve information management efficiency and accuracy.
- Strategic Collaboration & Organizational Representation
- Represent HIM on internal committees and executive collaborations involving compliance, IT, risk management, and quality improvement initiatives.
- Advise leadership on HIM documentation standards, information governance, secure data sharing, and regulatory updates while serving as an organizational consultant for HIM-related initiatives.
Why You’ll Love Working Here:
- Meaningful Impact: From children to adults, our teams help meet the healthcare needs of communities across Pinellas County, impacting more than 75,000 lives each year. No matter your role, your work contributes to expanding access to care and improving the health of the communities that need us most.
- Career Growth: Whether you’re building your career from an entry-level role through our Pathways training programs or preparing to grow into leadership through the Healthcare Management Academy, we offer development programs designed to support your career journey and help you grow at Evara Health.
- Culture: Join a USA TODAY Top Workplace where people are at the heart of what we do. From theme days and team celebrations to organization-wide events, recognition and opportunities to share your voice, we work hard to create a culture where you can have fun, feel connected, and know your contributions as a healthcare professional are valued.
Education & Experience:
- Bachelor's degree in Accounting or a related field preferred; equivalent relevant education and experience may be considered.
- 2 years of accounting experience required.
- Associate’s degree or higher in Health Information Management (HIM), Health Informatics, Healthcare Administration, Business, or a closely related field (Bachelor’s degree preferred).
- Registered Health Information Administrator (RHIA, AHIMA) or Registered Health Information Technician (RHIT, AHIMA) certification required.
- Progressive leadership experience in Health Information Management or a related healthcare setting required (minimum of one year). Equivalent combinations of education, licensure, and certifications will also be considered.
- Three (3) years of direct experience in HIM functions such as Release of Information (ROI), Document Imaging, Master Patient Index (MPI)/Data Integrity, or other related HIM service lines required.
- Experience with vendor management and contract oversight preferred.
- Proficiency in Microsoft Office Suite and EHR systems (Epic strongly preferred).
Licenses, Certification, or Registration:
- Must maintain one of the following:
- Registered Health Information Administrator (RHIA, AHIMA)
- Registered Health Information Technician (RHIT, AHIMA)
- Additional certifications preferred:
- Certified in Healthcare Privacy and Security (CHPS, AHIMA)
- Certified Associate or Certified Professional in Healthcare Information and Management Systems (CAHIMS or CPHIMS, HIMSS)
Culture & Benefits:
At Evara Health, our mission-driven work starts with our people. We know that delivering exceptional care to our communities is only possible when our employees feel valued, supported, and connected to the work they do. That commitment comes to life through an employee experience designed to build connection, recognize contributions, and make Evara Health a great place to work—from employee picnics and appreciation events to monthly theme days, celebrations, and opportunities to come together as a team. We build on that culture with competitive compensation and benefits that recognize the important work our employees do while supporting their personal well-being, professional growth, and long-term success.
- Generous Paid Time Off: Enjoy 20 days of paid time off each year, with the option to cash out eligible unused PTO.
- Paid Holidays & Birthday: Enjoy 10 paid holidays each year, plus an additional paid day off to celebrate your birthday.
- Comprehensive Health Benefits: Access medical, dental, and vision coverage designed to support you and your family, plus free healthcare services at Evara Health for eligible employees and dependents. Additional benefits and wellness resources are also available to support your overall health and well-being.
- Retirement Planning: Build toward your future with employer contributions of up to 4% of your salary, along with guidance and resources to help you plan for retirement.
- Professional Development & Education: Eligible employees can receive up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities.
- Quarterly Incentive Opportunities: Share in our collective success through quarterly incentive programs that recognize eligible employees for helping Evara Health achieve key organizational, team, and performance goals.
- Career Growth & Advancement: Grow your career at an organization committed to developing its people, with opportunities to build new skills, take on greater responsibility, and advance into leadership or other roles across Evara Health
At Evara Health, we are Driven by Purpose. Powered by People. Every role contributes to our mission of improving the health of our communities, and every employee plays a part in making that mission possible.
If you’re looking for a career where your work matters, your growth is supported, and your contributions make a meaningful difference, we invite you to join Evara Health.
Join Evara Health—Driven by Purpose. Powered by People.
**This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.**
Scan to Apply
Just scan this QR code to apply from your phone.
- Fast
- Easy
- Apply on the go
