Employer Partnerships Specialist in Wichita, Kansas at Mid American Credit Union

About Us

Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives.

This is not a remote or hybrid position.

What You'll Do

At Mid American Credit Union the Employer Partnerships Representative develops and enhances the credit union's relationships with existing and potential employer partners. Coordinate on-site events with our employer partners and manage new member accounts which are generated at the events.

Starting wage: $22/hour

In-person work is an essential function of this position.

Essential Functions and Responsibilities

• Recruit and maintain relationships with employer partners for the purpose of providing their employees access to credit union benefits. Contact potential partners through mailings, telephone calls, and by in-person visits.
• Manage opening of accounts generated at on-site events. Coordinate with Member Services department to ensure accounts are opened in a timely and accurate manner. Communicate account information to employer partners as necessary
• Maintain database for tracking details of accounts opened at on-site events. Monitor and report trends and new opportunities to leadership.
• Participate in community networking activities to promote the credit union.
• Actively monitor new employer opportunities in credit union's field of membership to deepen existing relationships. Provide timely updates of trends to VP of Marketing and Advocacy and branch managers as necessary.
• Develop and participate in on-site events at employer partners including new hire orientation, open enrollment, and other resource fairs as appropriate.
• Attend Financial Counseling Certification Program and obtain Certified Credit Union Financial Counselor (CCUFC) certification.

Skills and Qualifications

• Education - A two-year college degree or completion of a specialized course of study at a business or trade school or equivalent work experience.
• Experience - Six months to two years of similar or related experience, including time spent in preparatory positions. Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
• Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.
• Must be team oriented and possess a positive attitude while working well with others.
• Bilingual in Spanish and English preferred.

Physical Demands and Work Environment

• Must be able to lift 10 pounds
• Climate-controlled shared work area with standard levels of office noise and minimal fluctuation in temperature. Employees will be expected to sit, stand, stoop, and walk while performing the duties of this job.
• Interactions with members and coworkers include telephone and some video calls, in addition to in-person interfacing.

An Equal Opportunity Employer

Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law.

Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired.

This Company Participates in E-Verify

The Right to Work

Este Empleador Participa en E-Verify

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