Business Office Manager in Salt Lake City, Utah at ALLURE LIFESTYLES COMMUNITIES, LLC

Park Lane Senior Living, an independent living community in Salt Lake City, UT, is seeking a detail-oriented, organized, and people-focused Business Office Manager to join our dynamic team. This position is responsible for overseeing the community’s business office operations, including collections, accounts payable, employee time keeping, and administrative staff management.

The Business Office Manager plays an important role in supporting the community’s day-to-day operations by ensuring accurate financial and employee records, maintaining efficient office procedures, and providing responsive administrative support to team members, residents, and families. The ideal candidate is proactive, resourceful, committed to maintaining confidentiality, delivering excellent service, and fostering a positive and professional workplace.

Key Responsibilities

• Monitor the accuracy and completeness of financial and administrative documentation.
• Maintain organized records and files, ensuring compliance with company policies and applicable requirements.
• Support the timely processing of invoices, payments, employee timecards, and other business office transactions.
• Supervise, schedule, train, and evaluate administrative staff, including team members responsible for the community’s reception and front desk operations.
• Foster a collaborative, service-oriented team environment and hold staff accountable for performance and established standards.
• Oversee daily business office activities to promote accuracy, efficiency, organization, and responsiveness.
• Answer incoming calls, direct inquiries appropriately, and assist with internal and external office communications.
• Serve as a resource for employees, residents, families, and visitors, providing courteous and professional assistance.
• Identify opportunities to improve administrative processes and strengthen office organization.
• Perform other duties as assigned to support the effective operation of the community.

Qualifications & Skills

• High school diploma or equivalent required.
• Two or more years of business office, administrative, accounting, or related experience preferred.
• Previous supervisory or people-management experience preferred.
• Experience with accounts receivable, accounts payable, and timekeeping is an advantage.
• Strong computer skills, including proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills, with the ability to interact professionally with employees, residents, families, and business partners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Demonstrated problem-solving skills, sound judgment, and the ability to work independently while collaborating with others.
• Ability to handle sensitive information with discretion and maintain a high level of confidentiality.
• A service-oriented mindset, positive attitude, and commitment to teamwork and operational excellence.