Solutions Consultant in New York, New York at Multiplier

About us:

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams.

Our unified employment platform, complete with world-class EOR, AOR, and Global Payroll products, means it has never been easier to seize the global hiring opportunity.

We’re backed by some of the best in the business (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant, like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

We are seeking an experienced Solutions Consultant. As a Solutions Consultant, you will be responsible for understanding client needs, designing tailored Employer Record (EOR) solutions, and collaborating with cross-functional teams to ensure successful implementation. This role requires a deep understanding of global employment compliance, payroll processes, and the ability to communicate complex solutions effectively to clients. The Solutions Consultant will report to the Head of Implementation.

Key Responsibilities:

Client Needs Analysis:

• Conduct in-depth consultations with clients to understand their workforce and employment needs

• Assess client goals and challenges to develop customised EOR solutions

Solution Design:

• Design comprehensive multi-product solutions that align with client requirements and compliance standards

• Collaborate with internal teams, including legal, finance, and operations, to create robust and scalable solutions

• Conduct demos of the technology solutions

Compliance Management:

• Stay abreast of global employment laws and regulations to ensure EOR and global payroll solutions adhere to legal requirements

• Guide on compliance issues and work with clients to mitigate risks

Client Engagement:

• Act as a trusted advisor to clients, building and maintaining strong relationships

• Present and communicate EOR and/or global payroll solutions effectively, addressing client concerns and questions

Implementation Support:

• Work closely with project managers and implementation teams to ensure seamless execution of EOR and/or global payroll solutions

• Provide ongoing support to clients during the implementation phase, addressing any challenges that may arise

Training and Education:

• Develop and deliver training sessions for clients on EOR and global payroll processes, compliance, and best practices

• Create educational materials to enhance client understanding of EOR and global payroll services

Continuous Improvement:

• Identify opportunities for process improvement and innovation within the EOR and global payroll services framework

• Stay informed about industry trends and best practices to enhance the company's EOR offerings

Qualifications:

• Bachelor's degree in Business, Human Resources, or a related field

• Proven experience in a Solutions Consultant or similar role, with a focus on Employer of Record services

• Strong understanding of global employment laws and regulations

• Ability to work collaboratively with cross-functional teams

• Detail-oriented with a strong analytical bent of mind

• Strong research, problem-solving, and process development skills

• Excellent communication, interpersonal, and conflict-resolution skills

Equal employment opportunity

Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.