Key Account Manager II at Deca Analytics – San Juan, Puerto Rico

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational guidance tailor-designed to navigate the complexities of doing business in Puerto Rico. Our process is centered on utilizing a holistic approach that combines quantitative analytics and our qualitative experience and key resources to streamline processes and maximize available monetary incentives.

Our approach is comprised of four core components:

1. Foundational Level: We implement the entire process of setting up a new operation or subsidiary within Puerto Rico, from entity formation to submitting all required filings and obtaining operating permits and licenses.
2. Government Incentives: We structure, negotiate, and secure Puerto Rico-specific Act 60 tax decrees and other government grant initiatives on behalf of our clients to ensure the maximum incentives are received.
3. Ongoing Compliance: We manage all ongoing incentives and operational compliance filings required for operating within Puerto Rico by the various governmental agencies.
4. Access to Capital: We provide access to affordable capital in the form of non-securities transactions encompassing Puerto Rico R&D or Hospitality Tax Credits, local and federal grants, and private or government-backed debt programs.

I. Client Relationship Management & Strategic Growth

II. Project Management & Team Leadership

1. Project Oversight & Coordination: Oversee multiple concurrent client projects, ensuring on-time and within-budget delivery. Manage resources effectively and proactively address potential roadblocks.
2. Resource Allocation: Allocate resources effectively across multiple projects to optimize team productivity and ensure that client needs are met.Compliance, Regulatory Guidance, and Operational Efficiency:

III. Compliance & Regulatory Guidance

1. Guide clients through compliance and regulatory matters, including Act 60 compliance, filing deadlines, R&D tax credit applications, and other financial compliance requirements. Stay informed on relevant legislation and proactively advise clients on potential impacts.
2. Client Onboarding & Service Delivery: Oversee the client onboarding process, ensuring a seamless transition and the provision of necessary resources. Monitor the ongoing delivery of services, identifying opportunities for improvement.
3. Process Improvement & Optimization: Monitor and evaluate internal processes, identifying areas for improvement and collaborating with cross-functional teams on process optimization initiatives. Continuously seek ways to streamline workflows and enhance efficiency.

IV. Reporting, Data Analysis, and Cross-Functional Collaboration

Performance Monitoring & Reporting: Develop and track key performance indicators (KPIs) for both individual and team performance. Prepare regular, insightful reports to senior management, highlighting accomplishments, challenges, areas for improvement, and opportunities for growth.
1. Cross-Functional Collaboration: Work closely with project management, data analysis, and compliance teams to ensure an integrated approach to client service. Facilitate the flow of information between departments.
2. Documentation & System Updates: Maintain meticulous records of client interactions, project timelines, and compliance reports. Regularly update relevant systems (Monday.com, Google Workspace, etc.) with client-specific project status, deadlines, and notes.

Minimum Qualifications

Skills

As a Key Account Manager II, you will utilize your strong communication, negotiation, and interpersonal skills to build and maintain relationships with key and national accounts. You will also use your strategic thinking and problem-solving skills to develop and implement sales strategies, manage product launches, and resolve any customer issues. Your ability to collaborate with cross-functional teams and travel as needed will be essential to achieving business objectives. Additionally, experience in Large Account sales and the Finance and Insurance industry will be beneficial in this role.

At DECA Analytics we value every member of our Team and offer highly competitive compensation packages and benefits. For the role of Key Account Manager II, we would like to offer the following:

• Highly competitive base salary commensurate with experience level
• Retirement Plan, Performance Bonus, Equity Program and Qualified Option Plan
• Health Insurance: 100.0% Premium Tier Care Policy to be paid by DECA Analytics
• Continuing Educational Certifications & Fees to support growth within the role

DECA Analytics, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.