Manager Sales Technology in Eagan, Minnesota at Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Blue Cross and Blue Shield of Minnesota

Position Title: Manager Sales Technology
Location: Hybrid | Eagan, Minnesota
Career Area: Information Technology
About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Blue Cross and Blue Shield of Minnesota is hiring a Manager, Sales Technology in Eagan, MN. As Manager, Sales Technology, you will play a critical role in enabling sales growth andlong‑termretention by owning and evolving enterprise sales technology platforms across commercial and government markets. This role serves as a strategic,hands‑onbridge between Sales, IT, and Operations, ensuring platforms are reliable, scalable, and aligned to enterprise priorities.

In partnership with Sales leadership, IT, P&Ls, and key stakeholders, you will provideend‑to‑endleadership for enterprise sales technology platforms, leading complex initiatives such as modernization, migration, and optimization efforts. You will balance platform performance, data integrity, regulatory compliance, and operational excellence to ensure sales teams are equipped toacquire,retain, and grow business, while delivering measurable value through improved adoption and user experience.

We are looking for ahands‑on, technically savvy people leader who thrives at the intersection of sales, technology, and change management. The ideal candidate has experience owning complex sales technology platforms and leading teams through enterprise change. You bring a strong operational mindset and excel at translating business needs into scalable solutions, with the ability to lead organizations and experienced teams through change. Healthcare orregulated‑industryexperience is a plus.

Your Responsibilities

• Ownend-to-endsales technology platform lifecycle, ensuring platforms are strategically aligned, operationally effective, compliant, and deliver measurable value through adoption, performance, andtimelymodernization or retirement.

• Overall accountability for budget oversight, vendor management and performance of various technology and operational solutions tooptimizesale procurement and retention for all channels.

• Manage matrixed support to both government and commercial market P&L's

• Champion critical business needs with the P&Ls to ensuretimelyexecution of ongoing technology performance optimizations and initiatives that enable sales and channel experience and performance goals.

• Overall accountability to ensure data integrity within the sales technology platforms and ensure compliance with government regulations.

• Provides leadership and subject matter input as needed to all stakeholders, both internal and external. This includes, but not limited to, technology vendors, brokers and agents, sales training, RFPengagement.

• Ensure successful delivery of enterprise sales technology initiatives, accountable for business outcomes, readiness for release, and operational stability.

• Maintain vendor performance and platform reliability through effective issue resolution, escalation management, andexecutive levelcommunication.

• Define and report performance metrics thatdemonstratesales technology value,utilization, andfinancial impactto P&L stakeholders.

• Lead and develop Sales Technology team to deliver platform performance, operational excellence, and business results.

Required Skills and Experience

• 7+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.

• 3+ years ofdirect people leadership experience leading and developingor mentoringindividual contributors.

• 3+ years' experience managing project(s) or enterprise initiatives involving multiple team members and including taskassignment, working with key customers (internal or external), managing team and customerrelationshipsand managing project deliverables.

• Demonstrated success managing or deploying technology platforms having complex data integrations, business logic, workflows, and multiple user interfaces.

• Proven ability to build strong working relationships with vendors, internal and external business partners.

• Strong organizational skills and time management skills.

• Demonstrated ability to shift priorities as current business demands require.

• Excellent written and verbalcommunicationsskills with the ability to present complex information clearly.

• Must have the ability to present before a broad range of audiences.

• Strong analytical experience to assess and present trends, performance, and impact of sales technology platforms.

• Proven ability to make sound business decisions and handle a variety of challenging responsibilities.

• Strong problem solving and collaboration skills.

• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree.

• Experience with Salesforce.com and/or sales technology platforms.

• Experience in healthcare, insurance, or other regulated environments requiring strong data integrity and compliance.

• Demonstrated experience with platform implementations, modernization, or decommissioning activities.

• Experience leading Customer Experience (CX) initiatives and improving user experience.

• Experience withend-to-endownership of business technology platforms, including prioritization and optimization.

• Experience managing vendor relationships and platform performance.

Compensation and Benefits:

Pay Range: $117,800.00 - $159,000.00 - $200,200.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.