Insurance Follow Up Representative at Rehab Medical – Indianapolis, Indiana

The Position: We are looking for an Insurance Authorization Representative to join our team!

Education and Experience:

• High School Diploma required

Overview:

The Insurance Authorization Representative will report to the Pre-Authorization Manager and will be responsible for working a set number of claims each day. Claim type may vary from verification to pre-authorization. Below are some key functions and skills for this opportunity:

• Meet daily production requirements.
• Ensure accounts are updated and noted as they are worked
• Provide excellent customer service with professionalism and empathy
• Updates and maintains patient information in databases
• Tracks information and complete reports when required
• Comply with all aspects of compliance

Job Knowledge and Requirements:

• Basic computer skills including but not limited to data entry, email, and internet
• Ability to communicate telephonically
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines
• Excellent customer service skills

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.