Carrier Procurement Representative at Evans Transportation Services, Inc – Chattanooga, Tennessee

Under the direction of the Carrier Procurement Manager the Carrier Procurement Representative is responsible for securing capacity for all Truckload orders as well as providing estimated pricing. The Carrier Procurement Rep. will use carrier analytics and other tools to guide negotiations and buying decisions to meet the transportation needs of our customers.

ESSENTIAL FUNCTIONS OF THE ROLE

• Develop carrier relationships to effectively support our customers
• Send and Receive Rate Confirmations
• Provide rate feedback to Truckload Account Managers
• Manage load postings, coordinate inbound and outbound calling to carriers
• Send BOL and ETA to Truckload Account Managers and Managed Account Managers
• Cover all freight in assigned region and assist with overflow/PTO challenged shipments
• Conduct consistent lane research daily and enter info obtained into the MCL Tool or future program that replaces MCL
• Utilize carrier analytics and other internal resources to make informed buying decisions
• Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration
• Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
• Daily contact with carriers to determine availability and negotiate transportation rates
• Provide consistent and exceptional service levels to contracted carriers and internal customers
• Research new carriers in the marketplace, generate leads, develop new carrier relationships and assist with onboarding new carriers
• Understand the technology platform and drive automation
• Leverage technology to secure carriers for customer shipments
• Study and understand market trends and seasonality
• Assist in claims process, collecting necessary documents and relaying appropriate information to Evans’ Claim Department
• Provide tracking and tracing information throughout the life of the order as required by the customer through communication with the carrier
• Adhere to Evans’ Five Guiding Principles, Policies, Procedures and Employee Handbook
• All other duties that may be reasonably assigned, including special projects and cross-training in other departments

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree preferred
• Related experience
• Strong ability to persuade, motivate, negotiate, and influence others
• Ability to thrive under deadlines and work in a team environment, while also delivering independent results
• Excellent communication skills, verbal and written
• Driven, enthusiastic, and highly motivated
• Ability to build strong relationships
• Strong organization skills, prioritization skills, and works with a sense of urgency
• High attention to detail and ability to multitask
• Exceptional customer service skills
• Proven problem-solving and analytical skills
• Experience with transportation management systems, Microsoft Office, especially Excel and Outlook as well as the ability and willingness to learn new software
• Speak and write in English fluently

WORK ENVIRONMENT

The typical work environment is fast-paced and moderately quiet. Regular use of office equipment is expected, including computer, fax machines, and telephone. Employees may be required to lift on occasion up to 10 pounds. This position is required to sit at a workstation for up to 8 hours a day.