Galvanising Customer Service Officer at Korvest Ltd – Adelaide, South Australia

About Korvest Ltd

Korvest Ltd is an ASX listed manufacturer operating two well-established businesses Korvest Galvanising and EzyStrut, the national market leader in cable and pipe support systems.

At our Kilburn head office, you'll find a team that takes pride in what they make and how they treat each other. We manufacture and galvanising structural steel for customers across the country. Our customer service teams are a big part of why our customers keep coming back. We're a stable, established and growing business, and we're looking for someone who wants to grow with us.

Your new role:

You are someone who likes being organised, enjoys talking to people, and takes quiet pride in getting the details right.

As a Galvanising Customer Service Officer, you'll sit at the heart of our galvanising sales team, handling customer enquiries, processing orders, preparing quotes, and keeping the admin running smoothly. You'll report to the Customer Service and Operations Team Leader and work alongside a small, supportive team.

• Taking calls and responding to emails from customers, following up and building relationships
• Preparing and sending customer quotes
• Processing customer purchase orders and creating factory work orders
• Handling invoicing, archiving, and other general administrative tasks
• Entering and managing data accurately across our systems
• Supporting the broader galvanising team

You will bring:

You don't need to come from the steel or manufacturing world. What matters most is that you're reliable, a good communicator, and comfortable working in an admin and customer service environment. We're looking for someone who has:

• Solid computer skills, including Microsoft Office
• A customer-first mindset — you enjoy helping people and resolving queries professionally
• Strong attention to detail — accuracy matters in this role, whether it's a quote or a work order.
• Good communication skills — clear, friendly, and professional on the phone and in writing
• Previous experience in a customer service or administrative role (advantageous)
• Exposure to wholesalers, customers and distributors with the trades industries (a bonus, but not essential)
• A genuine commitment to workplace safety

Why join us?

Our people tend to stay because they feel supported, valued, and part of something. We offer:

• Secure, stable employment with an ASX listed Australian manufacturer
• Annual incentive bonus recognising your contribution
• Company share bonus — eligible after 2 years of service
• $1,000 employee referral bonus for each successful referral you make
• A friendly team with experienced leaders who are invested in your development
• Real career growth opportunities across the business
• Access to our Employee Assistance Program for personal and professional support
• Involvement in charity and community programs we're proud to be part of

At Korvest, we hire for potential, not just for a perfect resume. We believe in building a diverse and inclusive team where different perspectives make us stronger. If this role sounds like you but you don't tick every box, we'd still love to hear from you.

Get a feel for our culture by browsing our employee magazine https://www.korvest.com.au/news

Korvest Ltd celebrates diversity and inclusion across all of our teams. We welcome applications from people of all backgrounds and experiences.