Manager, Learning & Development Systems at HARDESTY & HANOVER – New York, New York

Position Title: Manager, Learning & Development Systems

Location: New York, New York, United States

Department: Project Manager
Description: H&H is seeking a Manager, Learning & Development Systems to join the firm's New York City office. This role is responsible for the day-to-day execution, administration, and continuous improvement of H&H University, ensuring the program operates efficiently, scales effectively, and remains aligned with the firm's technical practice and culture.

This position focuses on systems, operations, and program infrastructure. It enables technical leaders, project managers, and instructors to focus on teaching and mentoring by managing the tools, processes, and logistics that support program delivery. This role does not include responsibility for curriculum or instructional design.

H&H is a nationally recognized, full-service infrastructure engineering firm delivering innovative solutions that move communities forward. With more than 139 years of experience and over 600 professionals across 32 offices nationwide, we combine deep technical expertise with the agility of a privately owned firm. From planning and design through construction, we manage the full project life cycle while continually advancing our capabilities, strengthening our national presence, and investing in the people who power our growth. At H&H, you'll join a firm that is building on its legacy by aligning expertise, expanding opportunity, and positioning itself for long-term, sustainable growth.

Responsibilities

Program Operations and Administration
• Manage the day-to-day operations of H&H University across all programs and learning tracks
• Coordinate schedules, sessions, instructors, cohorts, and program logistics
• Serve as the primary point of contact for participants, instructors, and managers
• Manage communications and calendars across offices and regions

Systems, Data, and Technology Enablement
• Lead the implementation and ongoing management of a centralized learning and program governance platform
• Maintain dashboards and reporting tools to support participant and manager visibility
• Track participation, completion, and required versus elective training
• Ensure PDH tracking and documentation across jurisdictions
• Evaluate and recommend technology solutions to support scalability, compliance tracking, and executive reporting
• Partner with Human Resources and IT to improve system functionality and performance

Platform and Vendor Integration
• Utilize ADP Learning and ADP Workforce Now to support leadership and professional development programs
• Track course participation and completion metrics
• Evaluate and integrate external learning tools as appropriate

Stakeholder Communication and Enablement
• Collaborate with program leadership, practice leaders, project managers, and Human Resources
• Translate program needs into operational and system-based solutions
• Support managers in understanding program expectations and participant progress

Continuous Improvement and Innovation
• Identify inefficiencies and recommend improvements to program delivery and operations
• Support pilot programs, new learning formats, and evolving development needs
• Apply a structured and forward-looking approach to scaling programs while reducing administrative burden on technical staff

Reporting Structure
• Primary reporting line to the Chief Technical Officer for program priorities and alignment with technical strategy
• Secondary reporting line to Human Resources for performance management, systems, and operational alignment

Requirements: • Five to ten years of experience in program operations, learning operations, systems administration, or related roles
• Experience implementing, configuring, or managing learning management systems, HRIS platforms, or similar enterprise systems
• Strong organizational and project management skills with the ability to manage multiple workstreams and stakeholders
• Strong systems thinking and technical aptitude with learning platforms, data tracking, and reporting tools
• Experience developing reports, dashboards, or tracking systems to monitor participation and program outcomes
• Experience working cross-functionally with technical leadership, Human Resources, and operations teams
• Experience with ADP Learning, ADP Workforce Now, or comparable platforms
• Strong written and verbal communication skills

Preferred Qualifications
• Experience supporting professional development in engineering, AEC, or technical environments
• Experience launching or scaling internal learning or training programs
• Experience driving adoption of new systems, tools, or processes
• Familiarity with learning management systems such as ADP Learning, Cornerstone, or Workday Learning
• Experience working with senior technical leaders and cross-functional stakeholders
• Ability to manage ambiguity and build structure in evolving programs
• Strong problem-solving skills with an operational and systems-focused mindset

Benefits: Salary range - $120,000-$140,000 annually. Commensurate with experience

We offer a professional work environment, a competitive salary, a benefits package, and 401(k)

EOE M/F/DISABILITY/VETS