Account Manager II at InComm – Salt Lake City, Utah

InComm
Account Manager II

US-GA-

Job ID: 2026-20710
Type: Full-Time
# of Openings: 1
Category: Sales/Account Management
InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities

• Act as the primary operational liaison for strategic partners
• Provide timely responses to partner inquiries, disputes, and onboarding submissions
• Coordinate internally to ensure accurate and efficient resolution of issues
• Track and manage biller onboarding workflows, timelines, and documentation
• Identify process gaps and drive continuous operational improvements
• Maintain detailed documentation, status trackers, and communication logs

Qualifications

• 2+ years account management experience
• Bachelor's degree or equivalent experience
• Must be willing to travel 5-10%
• Strong organizational and time management skills
• Ability to navigate complex customer needs, problem-solve, and drive proactive solutions
• Experience working cross-functionally with internal & external teams, including product, finance, and operations
• Exceptional attention to detail and documentation discipline
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Customer-facing experience with strong communication skills

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III

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