Operations Manager at Sprague Pest Solutions – Salt Lake City, Utah

Lead the Work. Grow the People. Raise the Bar.

At Sprague Pest Solutions, we don’t just solve pest problems — we build teams that protect food, property, and public health. We’re looking for a self-directed, people-centered Operations Manager to help lead our Salt Lake City branch operations, with a strong focus on technician development, service quality, and operational execution.

This role is ideal for a leader who is respected by their peers, energized by solving real operational problems, and motivated to help others grow — while continuing to grow themselves.

What You’ll Do

The Operations Manager is the day-to-day operational leader for our technician team. While the Branch Manager sets the overall business direction and strategy, the Operations Manager brings that strategy to life by driving quality, productivity, efficiency, and technician development.

You’ll lead Route Managers through coaching, accountability, and hands-on operational support — helping the team run smoothly, take ownership, and consistently deliver excellent service.

In this role, you will:

Lead & Develop Your Team

• Serve as a visible, trusted leader for Route Managers — someone the team looks to for guidance, support, and follow-through.

• Coach, mentor, and develop technicians, with a focus on technical excellence, professionalism, and leadership readiness.

• Identify high-potential employees and actively support certification attainment, skill development, and career progression.

• Help technicians successfully transition from “doing the work” to “leading others” when appropriate.

• Foster a culture of accountability, positivity, and continuous improvement.

Drive Operational Excellence

• Own daily operational execution, including route efficiency, coverage planning, and service quality.

• Proactively identify operational challenges and implement solutions without waiting for direction.

• Manage logistics and workflow to keep the operation running smoothly — even when plans change.

• Partner closely with the Branch Manager to improve productivity, throughput, and consistency.

Champion Quality, Safety & Compliance

• Ensure all services meet Sprague standards, client expectations, and regulatory requirements.

• Reinforce safe work practices, equipment readiness, and proper pesticide handling.

• Lead with a “run toward problems” mindset when quality, safety, or compliance issues arise.

Communicate & Collaborate

• Communicate clearly, positively, and consistently with technicians, peers, and leadership.

• Address challenges directly while maintaining trust and morale.

• Collaborate across teams to support branch goals and long-term growth.

Why Sprague?

We’re more than a pest control company—we’re a team of professionals who care deeply about our clients and each other. We offer competitive pay, great benefits, and a chance to be part of something meaningful.

• Meaningful Impact: Protect essential businesses and communities.

• People-First Culture: We believe great operations start with strong leaders and engaged teams.

• Growth & Development: Training, certifications, leadership development, and career pathways.

• Stability & Support: A respected brand with long-term opportunity.

What you’ll get working here:

• Salary: $78000-85000 to start (depending on experience) plus annual bonus

• A take-home service vehicle with gas card

• Company-provided phone, uniforms, and safety equipment

• On-the-job training and licensing

• Pride in your work and the Sprague mission

• A supportive team environment based on family values

• Unlimited growth opportunities, with continuing education and leadership training

Benefits:

• Health, Vision, Dental Insurance within 30 days of hire

• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%

• Paid time off: Sick time available day 1, holiday and vacation time after 90 days

• Childcare assistance and college savings plan