Patient Service Representative - Paterson at Abra Dental – Paterson, New Jersey

Abra Dental /Pearly Whites Dental Office is looking for enthusiastic and experienced Front Desk/ Receptionist to join our Dental team!

We are a multi-specialty dental office (General, Pediatric and Orthodontics), with many locations in New Jersey!

Busy dental practice so must be easy going, friendly and ready to work.

Will be interacting directly with patients, doctors, insurance and answering high volume of phones.

Have at least 2 years' experience in customer service/ receptionist position/ front desk duties; dental experience is a PLUS but not required.

Responsibilities of the Front Desk/ Administrative Assistant include, but not limited to:

• Interacting in a high-volume patient practice
• Learning schedule needs- checking patients in and out
• Computer savvy: No paper charting, all forms are completed electronically.
• Making recall appointments and confirming schedule
• Collecting payments and co-pays.
• Verify insurance eligibility, contact insurances when applicable
• Work with office managers, supervisors and operations team on how to resolve issues and answer questions

Our ideal candidate must have strong communication, problem solving and analytical skills along with being able to multi-task in a growing, high-volume environment.

Bilingual: English and Spanish/Portuguese

Amazing Benefit Package:

• Medical/ Dental/ Vision
• 401K and 401K Matching
• PTO + Paid sick time
• Life Insurance
• Career Ladder Opportunity, pay increase every evaluation, pay increase is based on performance!

FULL TIME-IN OFFICE POSITION

OFFICE IS OPEN 6 DAYS A WEEK AND SATURDAY COVERAGE IS REQUIRED- ASSIGNED WEEKDAY OFF.
General HOURS: Monday, Tuesday & Thursday: 8:20AM - 6:00PM, Wednesday 9:20AM - 7PM. Friday: 7:20AM - 5PM Saturday: 7:20AM - 2PM.

"All employees have the responsibility to adhere to our organization's policies, procedures, and code of conduct, as well as uphold all facets of our comprehensive compliance program. This commitment is fundamental to maintaining the highest standards of integrity, ethics, and regulatory adherence within our workplace."

#FT1