Withdrawal Support Specialist in Medford, Oregon at Addictions Recovery Center Inc

Description: “For he who has health has hope; and he who has hope, has everything.”– Owen Arthur

Key Information

• Title: Withdrawal Support Specialist

• Type: Full Time (3-day workweek, 36 hours)
• Work Model: Onsite

• Hourly Wage: 24.00 - $27.60 hourly (approximately $44,928.00 - $51,667.20 annually)

• Competitive Vacation & Benefits Package Details Below!

Why You'll Love Working at ARC

• A true 3-day, 36-hour workweek that supports work-life balance
• Meaningful work helping individuals during the earliest stages of recovery
• A collaborative multidisciplinary team committed to compassionate care
• A fast-paced environment where teamwork and communication matter
• A culture grounded in dignity, respect, transparency, and person-centered care
• Opportunities to learn, grow, and make a lasting impact every day

What You'll Do

As a Withdrawal Support Specialist, you'll help create a safe, structured, and supportive environment where clients can begin recovery with dignity and confidence.

During a typical week, you will:

• Welcome and support clients throughout the withdrawal process with compassion and professionalism
• Assist with admissions, orientations, and daily program operations
• Monitor client well-being and observe for withdrawal symptoms or behavioral changes
• Record vital signs and accurately document client observations in the electronic health record
• Communicate concerns promptly to nursing staff and other members of the treatment team
• Support clients with meals, hydration, comfort items, and daily living needs
• Encourage recovery-focused engagement while reinforcing program expectations
• Maintain a clean, safe, and therapeutic environment
• Collaborate with nurses, counselors, and support staff to promote continuity of care
• Protect client privacy while maintaining compliance with HIPAA, 42 CFR Part 2, and ARC confidentiality standards
• Practice trauma-informed, person-centered care in every interaction
• This position primarily works day shifts, with occasional flexibility needed for nights, weekends, or coverage as part of a collaborative team environment.

Requirements:

What We're Looking For

We're seeking someone who is calm under pressure, compassionate with others, and committed to providing respectful, recovery-focused support. You understand that consistency, empathy, and professionalism can have a lasting impact on someone taking their first steps toward recovery.

Required Qualifications

• High school diploma or GED
• CPR and First Aid certification (or ability to obtain within 90 days of hire)
• Strong communication and interpersonal skills
• Ability to remain calm and responsive in fast-paced or high-stress situations
• Ability to recognize and communicate changes in client condition
• Strong organizational and documentation skills
• Ability to work effectively within a multidisciplinary team
• Understanding of professional boundaries, confidentiality, and trauma-informed care
• Knowledge of or ability to maintain compliance with HIPAA, 42 CFR Part 2, and ARC confidentiality standards
• Basic computer skills, including electronic health record documentation

Preferred Qualifications

• Post-secondary education or training in a healthcare field (EMT, Medical Assistant, CNA, or similar)
• QMHA or CRM certification
• Experience in withdrawal management, behavioral health, substance use treatment, or healthcare
• Experience supporting individuals experiencing behavioral health or substance use crises
• Strong de-escalation and crisis intervention skills
• Bilingual English/Spanish

The Personal Qualities That Help You Thrive Here

You are someone who naturally creates calm and stability for others.

You are:

• Calm and steady – You remain grounded during stressful situations and help others feel safe.
• Reliable and dependable – Your consistency builds trust with clients and coworkers alike.
• Compassionate and respectful – You treat every individual with dignity, empathy, and professionalism.
• Collaborative – You communicate openly and work well with a multidisciplinary team.
• Observant – You notice subtle changes in client well-being and respond appropriately.
• Organized and accountable – You complete documentation accurately and follow through on responsibilities.
• Mission-driven – You believe in person-centered care, reducing stigma, and supporting recovery with hope and respect.

Why Your Work Matters

• Recovery often begins with a single decision to ask for help. The first few days can also be the most physically and emotionally challenging. As a Withdrawal Support Specialist, you'll provide the steady presence, encouragement, and compassionate support that helps clients feel safe enough to take those next steps.
• At ARC, your work won't just support the recovery process—it will help people believe that recovery is possible.

Compensation

• $24.00 - $27.60 hourly (approximately $44,928.00 - $51,667.20 annually)
• • $1.00 NOC shift differential
• • Pay is based on experience, demonstrated skills, and qualifications

Benefits That Support You

At ARC, we believe caring for others starts with caring for our team. We offer a comprehensive, people-first benefits package designed to support your health, financial wellbeing, and work-life balance.

Work-Life Balance

• Four-day, 32-hour workweek
• Ten paid holidays each year (many convert to floating holidays if worked or if they fall on your regularly scheduled day off)
• Vacation and sick leave begin accruing immediately, with up to three weeks of vacation and two weeks of sick leave earned during your first year

Health Coverage (ICHRA)

• Benefits begin the first day of the month following your first 30 days of employment
• ARC provides health coverage through an Individual Coverage Health Reimbursement Arrangement (ICHRA), allowing you to choose the individual health plan that best meets your needs for most employees, the majority of available plans are fully covered by ARC

Employer-Paid Benefits

• Dental insurance
• Vision insurance
• Family dental and vision coverage at no additional cost
• Long-term disability insurance
• Oregon Paid Leave coverage
• Basic life insurance equal to one time your annual salary
• Employee Assistance Program (EAP)
• On-site employee support groups

Optional Voluntary Benefits

• Flexible Spending Accounts (FSA)
• Supplemental life insurance
• Critical illness and accident coverage
• Mercy Flights household membership
• Pet insurance discounts

Retirement & Financial Wellness

• 401(k) retirement plan with immediate vesting and employer matching contributions
• ARC qualifies as a Public Service Loan Forgiveness (PSLF) employer for eligible student loan forgiveness programs

Join a team where compassion, professionalism, and purpose come together every day. At ARC, your work will help create the first step toward recovery—and that first step can change a life.

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. LGBTQIA+ applicants are encouraged to apply.