Can I apply directly for this job on this page?

Yes, you can begin your application on this page using a quick form. You'll then be redirected to the employer's career site to complete the full application process.

What is the role of a FRONT DESK at NORTHERN HOTELS GROUP, LLC?

The FRONT DESK position at NORTHERN HOTELS GROUP, LLC is a Full-time or part-time position opportunity in the relevant field.

Where is this FRONT DESK job located?

HOUGHTON LAKE, Michigan, 48629, United States

What type of employment is offered for this FRONT DESK role?

Full-time or part-time position

What industry does this FRONT DESK position belong to?

This role spans multiple industries.

FRONT DESK job near me in HOUGHTON LAKE, Michigan at NORTHERN HOTELS GROUP, LLC

Position Description: Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Shift will be for Front desk morning or afternoon and/or night audit.

Job Responsibilities:

Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.

Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.

Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.

Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.

Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.

Take the initiative to greet guests in a friendly and warm manner.

If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.

May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.

Other duties as assigned.

Job Skills:

Speak clearly and listen carefully.

Use personal judgment and specialized knowledge to give information to people.

Communicate well with many different kinds of people.

Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.

Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

FRONT DESK in HOUGHTON LAKE, Michigan at NORTHERN HOTELS GROUP, LLC

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In HOUGHTON LAKE, Michigan

Team Member

BDC Representative - Service

Cashier / Customer Service Representative

Customer Service Team Member - KFC

Team Member