Compliance and EMR Coordinator in Montclair, California at Benchmark Young Adult School PMB K-286

Position Overview

The Compliance and EMR Coordinator is responsible for supporting operational compliance, documentation integrity, and electronic medical records accuracy across the Southern California region. This is a non-supervisory, process-focused role centered on coordination, tracking, and follow-through. The position serves both East and West side programs and requires consistent on-site presence to ensure accessibility, visibility, and execution.

Key Responsibilities

Chart Auditing and Documentation Compliance

• Conduct ongoing chart audits across assigned programs to identify documentation deficiencies

• Track deficiencies through to resolution, including direct follow-up with staff on timelines

• Escalate outstanding items appropriately when not resolved within expected timeframes

• Maintain audit logs and generate summary reports for leadership review

• Support a culture of documentation accountability without a supervisory function

Incident and Risk Management

• Ensure all incident reports are entered, completed, and properly filed in a timely manner

• Maintain a centralized incident log with visibility into trends, patterns, and gaps

• Follow up with staff and leadership to confirm incidents are documented and closed

• Flag recurring issues or systemic risks to the appropriate regional leadership

EMR Operational Oversight

• Support schedule accuracy and ensure attendance aligns with billing records

• Assist with user access management in coordination with the IT/EMR administrator

• Identify and flag EMR discrepancies that may affect billing accuracy or forecasting

• Support the ongoing transition from Kipu to Sunwave, including workflow adaptation and audit process alignment

• EMR responsibilities are operational in nature and will be coordinated with the designated EMR administrator; this role does not function as an IT role

Qualifications

• Minimum 1 year of experience in behavioral health, healthcare administration, or a related field

• Familiarity with electronic medical records systems; experience with Kipu or Sunwave preferred

• Strong attention to detail with the ability to manage multiple tracking workstreams simultaneously

• Excellent written and verbal communication skills

• Demonstrated ability to follow up consistently and escalate appropriately without supervisory authority

• Proficiency in Microsoft Office, including Excel and Outlook

• Experience in a residential treatment or outpatient behavioral health setting preferred

Work Schedule and Conditions

• Full-time, on-site position

• Monday through Friday; schedule may vary based on program needs

• Must be able to travel between program sites within the Southern California region

• This is a non-supervisory role