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Rental Equipment Service Manager in Addison, Texas at Rolfson Oil

NewSalary: $85000 - $100000Job Function: Customer ServiceEmployment Type: Full-Time
Rolfson Oil
Addison, Texas, 75001, United States
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Job Description

BENEFITS
  • Pay: $85,000 – $100,000 a year– based on experience
  • Medical, Dental, and Vision health insurance elections
  • Voluntary STD, Life, hospital, identity theft, and Accident coverage
  • 401K
  • Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost
  • Weekly Pay
  • Pay Card option
  • Online pay stub access

DUTIES & RESPONSIBILITIES
  • Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
  • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
  • Orders parts to maintain adequate supplies.
  • Provides training and assistance to staff mechanics.
  • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
  • Evaluates all equipment after repairs, maintenance, or safety checks.
  • Documents equipment status before and after rental.
  • Handles customer complaints regarding equipment condition or operation
  • Promote safety awareness
  • Perform quality control checks
  • Update, maintain and keep organized equipment service records
  • Create, update, close and bill work orders
  • File warranty claims in a timely fashion
  • Commission New Equipment
  • Order parts, return parts, and perform parts inventory
  • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
  • Reporting to include: - Equipment up/down - Open work order report - Warranty claim summary report - Parts detail reporting - Service department financial summary - Open PO report - Tech paid hours vs. worked hour report
  • Perform other duties assigned as assigned by the manager.
QUALIFICATIONS
  • Valid driver’s license
  • Ability to be on call 24/7
  • Extensive experience in the repair and maintenance of aerial equipment, generators, light towers, and compressors.
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements.
  • Clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience
    The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
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Job Location

Addison, Texas, 75001, United States

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