Finance Manager - Hall of Fame Harley-Davidson in Cuyahoga Falls, Ohio at American Road Group

American Road Group is seeking an experienced and enthusiastic F&I Manager at Hall of Fame Harley-Davidson in Cuyahoga Falls, OH!

Summary Description

Are you a Harley-Davidson enthusiast? Want to share that passion and enthusiasm with others? This could be the opportunity for you! Potential candidates must be willing to provide the highest level of customer service and maintain a collaborative working relationship with other dealership departments.

Why You'll Love this Role

• Competitive commission-based pay.

• Employee discounts on motorcycles, merchandise and parts!

• Paid time off + Holidays.

• Health Benefits offered including Medical, Dental, and Vision.

• Fun, high-energy dealership environment!

• 401k Retirement Plan

Major Duties and Responsibilities

• Attain monthly financial targets for the dealership by selling all available products to new and used motorcycle purchasers.
• Business Office Operations including ability to submit required paperwork.
• Act as a liaison to all departments in matters concerning Finance and Insurance.
• Contact customers using mailing lists, ticklers, files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
• Handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to “making things right.”
• Work with Sales managers to ensure that the sales staff provide the customers with correct information and are assisting in the introduction to the F&I process.
• Obtain and process all necessary documents required or requested by the lender or State Regulation.
• Ensure that all customer records and personal information is stored in a manner which protects customer privacy.
• Exemplify American Road Groups Core Values and Commitment to Success

• Excellent communication skills and demonstrated “closing” skills.
• Outgoing, approachable, and likeably personality.
• Knowledge and experience with sales of F&I products, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
• Flexible schedule with ability to work weekends, holidays, and occasional evenings.

Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!