Service Advisor in Indianapolis, Indiana at BEST ONE TIRE & SERVICE

Service Advisor | Best-One Tire & Service | West 86th St

Join the Best-One Team!

Best-One Tire & Service in West 86th St is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!

What You’ll Earn:

Starting at $20/hour, with higher pay based on experience.

Why You'll Love Working Here:

· Top Pay - the more you know, the more you earn

· Paid holidays & vacations; closed most major holidays

· Home on Sundays

· Health/dental/vision insurance

· 401(K)- Company Match!

· Team member discount program

· Continuing education/training

· Uniform Program

· ...and being a part of a company that offers a career, not just a job!

What You'll Do as Service Advisor:

· Answer phones and greet and assist customers in a respectful and timely manner.

· Answering customer questions about service outcomes and consulting with technicians when necessary

· Overseeing and managing the shop’s scheduling and workflow

· Informing customers of changes in service or when their vehicle is ready to be picked up

· Monitor technician’s workflow and proper maintaining of tools and equipment

· Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards

What We're Looking For:

· Must have at least 1 year of experience in the retail tire environment.

· Must perform duties and responsibilities in a safe manner.

· Must have a valid driver’s license; driving record must meet company’s insurance requirements.

· Commitment to service beyond the expectations of our customers.

Who we are:

For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.

Our mission is simple: Create Raving Fans. And we know our success starts with our team members – our internal ravings fans.