Staff Engagement and Culture Manager in New York, New York at WEST SIDE FED SR.SUP

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Staff Engagement and Culture Manager plays a key role in cultivating a connected, inclusive, and engaging employee experience by leading programs and initiatives that strengthen culture, recognition, and community at WSFSSH.

Reporting to the Managing Director of DEI & Organizational Learning & Development, this individual contributor leads the planning, implementation, and continuous improvement of employee engagement and culture-building initiatives. Working collaboratively across departments and with leaders across multiple sites, the role combines project management, relationship building, and operational excellence to deliver exceptional employee experiences and strengthen organizational culture.

The successful candidate is a highly organized, collaborative, detailed-oriented, communicative, and people-centered individual who thrives on bringing people together, building partnerships, and creating inclusive, engaging workplace experiences that promote connection, recognition, and belonging. This individual approaches their work with creativity, curiosity, and a continuous improvement mindset to help strengthen WSFSSH’s culture.

Job Duties & Responsibilities

Employee Engagement & Culture

Lead the implementation and ongoing management of WSFSSH's signature employee engagement programs and culture-building initiatives. Partner with the Managing Director to develop annual engagement strategies, work plans, event calendars, and implementation timelines aligned with organizational priorities.Identify opportunities to enhance and expand employee engagement programs, recognition strategies, and culture-building initiatives.Champion a culture of recognition, inclusion, collaboration, and belonging through programs that foster meaningful employee experiences across the organization.Coordinate and support employee affinity groups, employee-led initiatives, and other community-building programs that advance the organization's Diversity, Equity, and Inclusion goals byprovidingoperational guidance, resources, and logistical support.Oversee all programlogistics, including scheduling, cross-site coordination, vendor management, communications, registrations, catering, and day-of execution.

Employee Recognition, Events & Community

Partner with the Managing Director to coordinate year-round employee recognition and appreciation initiatives, including recognition campaigns, milestone celebrations, employee appreciation events, cultural celebrations, and the procurement and distribution of awards, gifts, and promotional materials.Lead the planning and execution of WSFSSH's Annual Fall Fest and support other special organization-wide celebrations.Manage the full event lifecycle, including budgeting, venue selection, vendor coordination, branded merchandise, catering, entertainment, communications, registration,logistics, and on-site execution.Ensure staff events create welcoming and inclusive experiences that reflect WSFSSH’s mission, values, and culture.

Partnerships, Employee Experience, & Program Management

Serve as a trusted partner to the Managing Director and other leaders across the organization, helping departmentsidentifyopportunities to strengthen employee connection, recognition, and engagement.Build andmaintaincollaborative relationships with internal stakeholders, community partners, and vendors.Partner with the Communications Manager to develop internal communication strategies that increase awareness, participation, and excitement around engagement initiatives and organizational events. Gather employee feedback and track participation and engagement metrics to measure program effectiveness,identifytrends, and inform continuous improvement. Manage program and event budgets, procurement, contracts, vendor relationships, and administrative operationsin accordance withorganizational policies.Maintain program documentation, implementation timelines, and operational processes that ensure the successful delivery of engagement programs and events.Support new organization initiatives, culture-building efforts, and special programs that advance WSFSSH’s strategic plan and organizational priorities.

Required Skills / Abilities

Excellent project management and organizational skills with the ability to manage multiple priorities, meet deadlines, and execute complex initiatives.Demonstrated ability to build collaborative relationships and influence stakeholders across multiple departments and organizational levels.Strong written, verbal, and interpersonal communication skills.Commitment to delivering exceptional employee experiences with a high degree of professionalism, creativity, and attention to detail. Demonstrated ability to analyze employee feedback and use data to improve programs and experiences.Willingness and ability to work occasional evenings and weekends in support of organization-wide events.Proficiencywith Microsoft Office and familiarity with project management, internal communications, surveys, or design tools (e.g.CANVA).Spanish languageproficiencyis a plus.

Education & Experience

4-year degree from an accredited college or university preferredORan equivalent combination of education and relevant professional experience.A minimum of two years of experience in Diversity, Equity, and Inclusion, employee engagement, workplace experience, organizational culture, community engagement, event management, or related experience.Required Experience:Management of budgets, vendors, contracts, and eventlogistics.Worked or working in a nonprofit, supportive housing, social services, healthcare, or other mission-driven organization. Support ofemployee engagement, employee experience, organizational culture, or belonging initiatives in a multi-site environment.Support ofemployee affinity groups, employee resource groups (ERGs), engagement councils, or other employee-led councils.Planning and executing large-scale employee events and recognition programs, or workplace experiences.

Benefit Overview

Westside Federation for Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403(b) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Employee Assistance Program (EAP), commuter benefits and more. Voluntary benefit options and time off includes 11-12 paid Federal Holidays as well as vacation and sick time.

EEO Statement

WSFSSH is an Equal Opportunity Employer (EEO); employment is based on qualifications, without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristics as established by law.