EHR Implementation Manager in Abbeyville, Colorado at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an EHR Implementation Manager based in the United States.

Join a customer-focused healthcare technology team responsible for delivering impactful implementations that improve how organizations manage clinical intelligence and healthcare workflows. In this role, you will lead end-to-end implementation projects, helping customers successfully integrate solutions with their electronic health record systems and achieve operational goals. You will collaborate with cross-functional teams across product, engineering, customer success, data, and clinical operations to deliver seamless onboarding experiences. This position offers the opportunity to combine healthcare expertise, technical problem-solving, and project leadership while directly influencing customer outcomes. Ideal for an experienced implementation professional, this role provides a dynamic environment where innovation, collaboration, and continuous improvement are highly valued.

• Lead the complete implementation lifecycle for new customers and platform expansions, ensuring projects are delivered on schedule, within scope, and with strong customer satisfaction.
• Act as the primary project manager for implementation initiatives by managing timelines, milestones, risks, dependencies, and stakeholder communication.
• Collaborate with Sales, Customer Success, Product, Engineering, Data Governance, and Clinical Operations teams to ensure successful customer onboarding and solution delivery.
• Represent customer needs during technical and product discussions by translating business requirements into actionable implementation plans.
• Manage EHR integration workflows, including FHIR and custom API implementations across major healthcare platforms such as Epic, Cerner, and athenahealth.
• Partner with technical teams to validate data flows, confirm system configurations, and ensure integrations align with customer workflows and operational requirements.
• Troubleshoot implementation challenges by coordinating with internal teams and customer stakeholders to identify solutions and remove blockers.
• Monitor implementation performance, customer satisfaction metrics, and delivery capacity while identifying opportunities to improve processes and documentation.
• Provide feedback to Product and Engineering teams based on customer insights, implementation experiences, and emerging healthcare technology trends.

• Bachelor’s degree in Health Administration, Computer Science, Information Systems, Business, or a related field preferred.
• 3–5+ years of experience managing SaaS or healthcare IT implementations, preferably in customer-facing roles.
• Proven experience leading cross-functional teams through requirements gathering, implementation planning, testing, and go-live execution.
• Strong understanding of healthcare integration standards, including HL7, FHIR, and RESTful APIs.
• Hands-on experience integrating with major EHR platforms such as Epic, Cerner, athenahealth, or similar systems.
• Experience with software implementation processes, user acceptance testing, quality assurance, and issue resolution.
• Familiarity with healthcare workflows, clinical operations, billing processes, and claims environments.
• Strong project management skills with experience using tools such as Jira or similar platforms.
• Excellent communication and problem-solving abilities, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to work effectively in a remote, fast-paced environment while managing changing priorities and multiple customer initiatives.

• Competitive salary package
• Medical, dental, and vision insurance coverage
• 401(k) retirement plan with employer matching
• Generous paid time off (PTO) plan
• Remote work flexibility
• Opportunity to work on innovative healthcare technology solutions
• Collaborative environment with exposure to healthcare, SaaS, and enterprise implementation projects
• Career growth opportunities through continuous learning and cross-functional collaboration