Stroke Pt Navigator, Nursing Admin Patient Care, Full-time Days in South Bend, Indiana at Beacon Health System

Beacon Health System is hiring a full-time, day-shift Stroke Pt Navigator for our Nursing Admin Patient Care Department at Memorial Hospital in South Bend, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team; you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses

• Gym Membership Discount

About Memorial Hospital
Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we’re dedicated to improving health and inspiring hope throughout the region

What You’ll Do

As a Nursing Admin Patient Care Department Stroke Pt Navigator, you’ll report to the Director, Cardiovascular and Stroke Services. Participates in designing compassionate, timely, comprehensive, patient-centered care for the stroke patient. Provides patient, family, community, and professional education. Coordinates work to achieve and maintain Stroke Center designation from an accrediting body. Collects data to achieve and maintain AHA Get with the Guidelines for Stroke designation. Works closely with physicians to meet the needs of the stroke patients and the organization. Coordinates research data, community physicians, and Beacon Health System resources into a seamless model of access and care that benefits patients, participating physicians, and family members.

Nursing Admin Pt Care Department Stroke Pt Navigator Job Responsibilities

Plans, coordinates, and evaluates day-to-day operations to ensure that quality Neuroscience services are provided in accordance with the Hospital's mission, strategic plans, and all internal policies/procedures and external regulations:

• Coordinates and collaborates on patient care for all stroke-related patients.
• Monitors stroke patients in-house daily.
• Coordinates the efforts of the staff caring for stroke patients and ensures the provision of quality, cost-effective care.
• Works collaboratively with the Medical Director, Emergency Care Center, pre-hospital EMS, and other Hospital Directors, regarding the planning, coordination, and implementation of stroke-related care.
• Ensures that a level of shared operational management between Physicians and Hospital departments is achieved.
• Provides input into preparation of annual capital and operating budget as it relates to stroke care and resources.
• Develops and implements cerebrovascular-related policies and procedures, including care provision, thrombolytic administration, power plans, and patient education packets. Develops and revises protocols for various case types through ongoing research and review of the current literature.
• Assists in preparation of TJC certification for certified stroke center designation.
• Ensures compliance with accreditation, regulatory, and professional standards that impact stroke services.
• Provides consultation to appropriate community resources to ensure integration and coordination of stroke understanding within the community.
• Collaborates with physicians to develop protocols and guidelines consistent across all specialties for stroke care.
• Develops and maintains a process for tracking appropriate use of protocols and guidelines.
• Assists the physician by acting as a liaison between the interdisciplinary team through educating and assisting with the understanding of the plan of care to patients, families, and other members of the healthcare team.
• Develops a quality assurance data collection plan, ensuring complete chart review from hospital and outpatient office for complete care.
• Monitors patients' care while concurrently tracking variances, interventions, and outcomes.
• Collects and reports variance trends to the Executive Director or the appropriate Physician Reviewer for review and action.
• Reviews patient medical records to monitor completeness and accuracy, which includes the identification of medical issues that have not been addressed on both inpatient and outpatient platforms.
• Assists in the development of community and Hospital outreach programs through education, health fairs, stroke risk screening, and stroke awareness activities.
• Maintains active role within the multidisciplinary team.
• Rounds on stroke patients during their hospitalization, including completion of stroke education with patients and/or family during their hospitalization.
• Establishes and maintains cooperative working relationships with individuals representing referral facilities and outside organizations to coordinate outreach education, referral follow-up, and ensure provision of quality care.
• Collaborates to ensure the development of clinical care pathways for the stroke patient population, including acute and post-acute care settings.
• Works closely with the team of care providers with the patient transition from hospital to home and other post-acute settings over 90 days for the stroke bundled payment program.
• Responds to code strokes. Drives the code stroke process to ensure all standards of care are met based on TJC requirements, while striving to exceed those expectations.
• Participates in interdisciplinary rounds.
• Assists neurologists to round on patients via telemedicine.

Participates in continuous quality improvement:

• Compiles and analyzes data that is required for generating reports; also ensuring the data accurately represents utilization trends and patterns.
• Creates quality reports for case review with the interdisciplinary team.
• Auditing of patients' care following acute reperfusion therapy to ensure TJC standards of care are met.
• Develops protocols for stroke-related conditions.
• Coordinates the gathering and reporting of patient outcome information.
• Maintains stroke bundle metrics and other metrics as assigned.
• Creates and administers a stroke-specific survey for data collection for patient/family input for improvement.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department:

• Completes other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies, and department-specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout the fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect the patient and self.
• Adheres to regulatory agency requirements, survey process, and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

What You Bring

Education and Experience

The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of an accredited nursing program. A current license to practice as an RN in Indiana is required. A bachelor's degree in nursing is required. Prior experience managing and/or coordinating the care of neuro or stroke population is desirable. Prior clinical experience on a stroke unit or clinical unit that manages the care of stroke patients.

Knowledge & Skills

• Requires thorough knowledge of nursing clinical care practices, procedures, and techniques, with a focus in neurosciences and/or trauma.
• Demonstrates analytical, problem-solving, and organizational skills.
• Demonstrates the communication skills (which include verbal, written, and listening) necessary to effectively counsel patients and their families.
• Demonstrates the interpersonal skills necessary to promote and maintain cooperative, courteous, and sincere relationships with patients, family members, physicians, staff, and the public.
• Demonstrates sensitivity and the ability to use tact when working with patients and their families.
• Requires time management skills and the ability to independently prioritize and organize work activities; also requires the ability to work effectively under pressure.
• Demonstrates the computer skills and knowledge necessary to effectively use and support various computer programs.

Working Conditions

• Works in various environments with frequent changes in job demands.
• Requires travel to referral sources, satellite, and other locations.

Physical Demands

• Requires the physical ability and stamina (i.e., to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, position/lift patients at a maximum of 35 pounds unassisted; over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.