Case Manager - Child, Adolescent & Families Team in Nashua, New Hampshire at Community Council of Nashua INC

Join our Child, Adolescent & Family Services (CAFS) team, a collaborative group of professionals providing mental health care to children, adolescents, and their families. The case manager position provides functional support services, symptom management, direct education, and referral services to a diverse caseload. Services are provided in the community, home, and school settings. Our team culture centers on support and growth. You will have regular supervision, access to consultation, and colleagues who collaborate on complex cases, all in service of strong clinical outcomes and your continued professional development.

Want to learn more about who we are and the work we do?

Website: Greater Nashua Mental Health Center | Non-Profit Mental Healthcare Center | GNMH
YouTube Channel: Greater Nashua Mental Health (GNMH) - YouTube

Explore our YouTube channel to hear from our team, learn about our programs, and gain deeper insight into our mission, culture, and community impact.

Questions about this opportunity?

Contact our Recruitment team: recruitment@gnmhc.org

Key Responsibilities

· Provides a combination of direct and indirect case management and functional support services for a percentage of time per week as appropriate for position and as directed by supervisor.

· Provides Crisis Intervention Services to individuals in order to stabilize acute behaviors and symptoms in order to prevent hospitalization or out of home placement.

· Delivers specific and individualized Therapeutic Behavioral Services to individuals, families and groups to achieve the client's optimal level of functioning.

· Provides Family Support to support and maintain the management of the client's mental illness or serious emotional disturbance, with the primary objective to enhance and promote the client's resiliency and recovery.

· Works collaboratively with clients and families and treatment team members to formulate care and support plans that maximize the individual's control and choice over how their care needs are met.

· Links and refers clients and families to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.

· Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care.

· Completes all documentation by due date listed in EMR.

· Prepares for and attends all meetings as assigned by supervisor; meetings may include team meetings, community-based staff members' meeting, department meeting, individual supervision meetings, etc.

· Manages and respond to emails, voicemail, etc. in a timely and professional manner.

· Performs other duties or special projects as required or as assigned.

Knowledge, Skills and Abilities

· Knowledge of children's mental health issues, developmental issues, and family systems.

· Familiarity with community resources.

· Ability to teach effectively.

· Knowledge of Microsoft Office products (Email, Word, EXCEL).

· Strong collaborating skills, and an ability to work effectively both independently and as part of a team.

· Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

· Excellent communication and interpersonal skills.

· Excellent organizational and time management skills.

· Ability to multitask and be flexible with regard to workload and assignments.

· Ability to exercise judgment.

Qualifications

Required Education: Bachelor's Degree

Field of Study: Psychology, Social Work, or similar field

Work Experience: 1 to 2 years

Why Work for Us

Choice of 2 health insurance plans

Health Reimbursement Arrangement

Health Savings Account

Flexible Spending Account

Dental Insurance

Vision Insurance

Group Life and AD&D Insurance

Short- and Long-Term Disability

Accident & Critical Illness Insurances

403b Retirement Plan with Agency Match

Employee Assistance Plan

Generous Earned Time Off

Paid Extended Sick Time

10 Paid Holidays + your birthday!

Bereavement Leave

Tuition Reimbursement

Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Greater Nashua Mental Health is an Equal Opportunity Employer