District Manager in Asheville, North Carolina at Acts Fleet Maintenance

About Acts Fleet Maintenance

At ACTS Fleet Maintenance, we're more than a fleet service company—we're a team of dedicated professionals committed to keeping commercial fleets safe, reliable, and on the road.

Founded on faith, integrity, and a passion for exceptional service, ACTS has become one of the fastest-growing commercial fleet maintenance companies. We provide preventive maintenance, inspections, diagnostics, and repair services to companies that depend on their vehicles every day. As we continue expanding into new markets, we're looking for talented individuals who want to grow with us.

Our culture is built on our core values of Safety, Integrity, Quality, Urgency, Professionalism, Accountability, Teamwork, and Customer Service. We believe that investing in our employees is the key to our success, which is why we offer opportunities for professional development, career advancement, ongoing training, and leadership growth.

Whether you're an experienced technician, a skilled leader, or beginning your career, you'll find an environment where your work matters, your contributions are recognized, and your future is supported.

If you're looking for more than just a job—if you're looking for a long-term career with a company that's Driven to Safety and committed to excellence—we'd love to have you join our team.

Position Summary:

The District Manager is responsible for overseeing the operations, Safety, Productivity/Customer Service, performance, and profitability of multiple branch locations within a designated geographic area. This role ensures that each branch meets company standards for Safety, Customer Service, operational efficiency, and financial performance. The District Manager serves as a key liaison between corporate leadership and branch-level management, driving strategic initiatives and fostering a culture of excellence.

Key Responsibilities:

• Operational Oversight

• Supervise daily operations across multiple branches to ensure consistency and compliance with company policies.

• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.

• Implement operational best practices and ensure adherence to safety and regulatory standards.

• Team Leadership & Development

• Recruit, train, and mentor branch managers and staff.

• Conduct regular performance evaluations and provide coaching to enhance team effectiveness.

• Foster a positive and inclusive work environment that promotes employee engagement and retention.

• Financial Management

• Develop and manage district budgets, ensuring profitability and cost control.

• Review financial reports and take corrective actions to address variances.

• Collaborate with finance teams to forecast sales and expenses.

• Customer Experience

• Ensure high levels of customer satisfaction across all branches.

• Address escalated customer concerns and implement service improvement strategies.

• Promote a customer-centric culture throughout the district.

• Strategic Planning & Execution

• Align district goals with corporate objectives and execute strategic initiatives.

• Identify market trends and opportunities for growth or improvement.

• Lead new store openings, closures, and renovations as needed.

• Compliance & Reporting

• Ensure all branches comply with legal, safety, and company standards.

• Prepare and present regular reports to senior leadership on district performance.

• Conduct audits and inspections to maintain operational integrity.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field (Master’s preferred).

• 5+ years of multi-unit management experience, preferably in [industry].

• Proven leadership and team development skills.

• Strong analytical, organizational, and communication abilities.

• Proficiency in business software and reporting tools.

• Willingness to travel frequently within the district.

Work Environment:

• This role requires regular travel to branch locations.

• May involve extended hours, including evenings and weekends, depending on operational needs.