Senior Account Receivable Specialist in Abbeyville, Colorado at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Receivable Specialist based in United States.
This is a fully remote accounting opportunity focused primarily on accounts receivable within a collaborative Finance and Accounting team.
The role is responsible for ensuring customer accounts, cash receipts, invoices, and collections activity are processed accurately and on time.
Approximately 75% of the position centers on Accounts Receivable, with the remaining 25% supporting Accounts Payable and providing valuable cross-functional exposure.
You will work directly with customers to resolve billing questions, discrepancies, refunds, adjustments, and collection matters while delivering a high level of service.
The position offers an opportunity to improve day-to-day processes, strengthen financial operations, and contribute to a mission-driven organization serving the education and library communities.
Success requires strong attention to detail, effective communication, sound prioritization, and the ability to manage high-volume financial activities independently.
This role is well suited to an experienced AR professional seeking remote flexibility, collaborative colleagues, and opportunities to expand their accounting expertise.
- Reconcile daily cash receipts from lockbox payments, ACH transactions, and credit cards against customer invoices, ensuring records are accurate and complete.
- Monitor and maintain customer accounts, following up promptly on outstanding balances and coordinating internally to resolve account issues.
- Conduct high-volume inbound and outbound customer communications related to billing, collections, account balances, and payment questions.
- Provide responsive, professional customer service by investigating and resolving collection issues, refunds, adjustments, discrepancies, and other account-related inquiries.
- Process monthly invoices, customer statements, and delinquency notices accurately and within established timelines.
- Prepare and process credit memos and related financial reporting as required.
- Communicate effectively with internal departments regarding customer accounts and outstanding issues.
- Work closely with the Accounts Receivable Lead and other Accounting team members to maintain efficient and accurate financial processes.
- Provide approximately 25% support to the Accounts Payable function, collaborating with the Accounts Payable Lead on assigned activities.
- Identify opportunities to streamline recurring processes, improve efficiency, and strengthen the accuracy of day-to-day accounting operations.
- Manage multiple priorities while consistently meeting deadlines, maintaining accurate documentation, and supporting broader departmental objectives.
- At least 2 years of professional Accounts Receivable experience, with a solid understanding of billing, collections, cash application, and customer account management processes.
- Strong proficiency in Microsoft Excel, including the ability to work confidently with formulas and PivotTables.
- Excellent written and verbal communication skills, with the ability to interact professionally and effectively with customers and internal stakeholders.
- Demonstrated customer-service orientation and the ability to handle billing questions, collection issues, discrepancies, and sensitive account matters professionally.
- Strong attention to detail and a commitment to maintaining accurate financial records and transaction processing.
- Ability to prioritize competing responsibilities, manage high-volume activities, and consistently meet deadlines.
- Goal-oriented, dependable, collaborative, and comfortable working as part of a remote Finance and Accounting team.
- Demonstrated initiative and eagerness to learn, improve processes, and create greater efficiency in recurring responsibilities.
- Ability to work independently while maintaining regular communication with supervisors and cross-functional colleagues.
- Experience with SAP Business One is a plus.
- Ability to work core hours between 8:00 a.m. and 5:00 p.m. Eastern Time, Monday through Friday, with additional hours as needed.
- Willingness to travel occasionally to the home office in the Columbus, Ohio area if required.
- Salary: $24.00–$28.75 per hour.
- Fully remote: Work remotely from anywhere in the United States, with occasional travel to the home office as needed.
- Flexible work environment: Core working hours are generally 8:00 a.m.–5:00 p.m. ET, Monday through Friday.
- Healthcare: Company-subsidized medical, dental, and vision insurance.
- Life insurance: Company-paid $10,000 basic life insurance policy.
- Additional insurance: Supplemental life insurance and short- and long-term disability coverage.
- Paid time off: Generous PTO program.
- Paid holidays: Nine paid holidays annually.
- Volunteer time: Paid volunteer day program.
- Retirement: 401(k) plan with company matching, with eligibility beginning the first of the month following 90 days of employment.
- Collaborative environment: Opportunity to work alongside a supportive Accounting and Finance team.
- Professional development: Cross-functional exposure to Accounts Payable and opportunities to improve accounting processes and broaden financial expertise.