Front Desk / Office Assistant in Itasca, Illinois at Paramedic Services of Illinois, Inc.

We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self-directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well-organized workplace, we would love to hear from you.

Reception & Communications

• Answer and direct all incoming phone calls in a professional and courteous manner
• Screen calls and route them to the appropriate team members
• Greet and screen office visitors, ensuring a warm and professional first impression
• Offer coffee, water, or other refreshments to guests upon arrival

Office & Kitchen Maintenance

• Order and maintain inventory of office supplies, ensuring stock levels are adequate
• Oversee the upkeep and cleanliness of the office kitchen and common areas
• Coordinate ordering and pickup of lunches for office meetings and events

Administrative Support

• Assist with planning and coordinating internal office events
• Scan, organize, and maintain employee files, ensuring records are accurate and up to date
• Assist with general filing and organization of office documents and records
• Monitor and maintain records within the ShareFile document management system
• Processing virtual credit card transactions and maintaining related records
• Provide general administrative support to staff and management as needed

• Prior experience in a receptionist, front desk, or administrative role preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize in a dynamic office environment
• Professional, friendly demeanor with a customer-service mindset
• Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.

• Competitive pay commensurate with experience
• Comprehensive benefits package including health, dental, and vision
• Supportive and collaborative team environment
• Opportunities for growth and professional development