Human Resources Manager in Dallas, Texas at Primary Care Solutions

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required.
• Minimum of 3-5 years of Human Resources experience.
• Prior lead, coordinator, or managerial experience preferred.
• Experience administering HR systems, employee engagement platforms, and workforce reporting tools preferred.
• Healthcare, government contracting, or multi-site workforce experience preferred.

Human Resources Operations

• Supervise daily HR employee support services and HR administrative activities.
• Serve as a primary point of contact for employee questions benefits, leave programs, and HR processes.
• Ensure HR processes and practices are applied consistently throughout the organization.
• Assist with identifying and implementing process improvements to enhance HR operations.
• Provide guidance and support to HR team members as assigned.

Employee Lifecycle Management

• Coordinate employee onboarding and orientation activities.
• Oversee offboarding activities, including separation documentation, exit interviews, and system access removal.
• Ensure employee records and personnel files are maintained in accordance with federal, state, and organizational requirements.
• Monitor employee data accuracy and confidentiality.

HR Technology and Employee Platforms

• Assist with administering and maintaining HR-related platforms, including but not limited to:
• Scrubin
• Nectar
• SharePoint
• Human Resource Information Systems (HRIS)
• Applicant Tracking Systems
• Monitor data integrity across HR systems.
• Provide user support and training related to HR technology platforms.
• Recommend system enhancements to improve HR processes and employee experience.

Employee Analytics and Reporting

• Compile, maintain, and distribute workforce and HR metrics reports.
• Assist in analyzing HR data related to recruitment, retention, turnover, absenteeism, engagement, benefits, and workforce demographics.
• Prepare recurring and ad hoc reports.
• Identify trends and assist with recommendations to improve workforce outcomes.

Benefits Administration

• Respond to employee inquiries regarding benefits programs.
• Coordinate communications between employees, benefit vendors, brokers, and third-party administrators.
• Assist employees with benefit enrollments, life event changes, and annual open enrollment activities.
• Help resolve employee benefit issues and escalations.

Policies, Procedures, and Documentation

• Draft, revise, and maintain HR policies, procedures, forms, templates, and employee resources.
• Ensure HR documentation remains current and compliant with applicable regulations.
• Assist with employee handbook updates and policy implementation efforts.

Employee Relations

• Provide support and guidance on employee relations matters.
• Assist in conducting workplace investigations and documenting findings.
• Support corrective action and performance management processes.
• Escalate complex employee relations issues to HR leadership as appropriate.

Employee Communications

• Develop and distribute employee communications related to HR programs, benefits, policy updates, organizational changes, and employee engagement initiatives.
• Ensure communications are accurate, consistent, and aligned with organizational objectives.
• Maintain HR content on SharePoint and other communication platforms.

Training and Development

• Coordinate and facilitate employee training programs and compliance education.
• Assist in identifying training needs and development opportunities.
• Track participation and maintain required training records.
• Support leadership development and employee learning initiatives.

Compliance and Risk Management

• Maintain compliance records and required employment documentation.
• Support internal and external audits.
• Monitor changes in employment regulations and communicate impacts to leadership.
• Assist with investigations, corrective actions, and compliance-related activities.
• Ensure adherence to employment laws, company policies, and record retention requirements.

Research and Special Projects

• Conduct research on HR trends, employment laws, benefits, compensation, and best practices.
• Prepare summaries and recommendations.
• Participate in HR projects and organizational initiatives as assigned.

Knowledge, Skills, and Abilities

• Working knowledge of HR principles, employment laws, and HR best practices.
• Experience utilizing HR systems and workforce reporting tools.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint.
• Experience with HRIS, employee engagement, and recognition platforms.
• Ability to supervise, coach, and support team members.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.

Physical Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to communicate effectively in person, virtually, and in writing.
• Occasional travel may be required.