Biomedical Field Technician I in Detroit, Michigan at Quest International

Quest International, Inc. | Field Services

Pay: $24.00–$29.00 per hour DOE + Applicable Overtime
Employment: Full-Time, Temp-to-Hire
Location: Detroit, Michigan – Field-Based
Travel: Up to 80%, including overnight assignments
Start Date: ASAP

Quest International is seeking a motivated Biomedical Field Technician I to install, maintain, troubleshoot, and repair medical devices, electronic equipment, and related electro-mechanical systems at customer locations throughout the assigned Michigan service territory.

This is a hands-on, field-based technical position supporting equipment manufacturers, healthcare organizations, and other customers requiring reliable equipment service and maintenance.

The successful candidate will perform preventive and corrective maintenance, diagnose equipment failures, replace defective components, and verify proper equipment operation according to established manufacturer specifications and technical procedures.

We are looking for someone who enjoys solving technical problems, working independently, traveling to customer locations, and developing their knowledge of specialized equipment.

Previous biomedical equipment experience is preferred but not required. Candidates with relevant experience in electronics, industrial maintenance, electro-mechanical repair, automotive diagnostics, robotics, aviation maintenance, or military technical specialties are encouraged to apply.

Quest International provides opportunities for equipment-specific technical training, professional development, and career advancement within its Field Service organization.

• Install, inspect, maintain, troubleshoot, and repair assigned medical, electronic, electrical, and electro-mechanical equipment at customer locations.

• Perform scheduled preventive maintenance, corrective maintenance, equipment inspections, and functional testing.

• Diagnose equipment malfunctions involving electrical circuits, electronic components, wiring, sensors, connectors, power supplies, motors, and mechanical assemblies.

• Use digital multimeters and other diagnostic instruments to identify electrical faults and isolate equipment failures.

• Troubleshoot equipment to the Field Replaceable Unit (FRU), module, assembly, or component level, as applicable.

• Identify and replace defective electronic boards, modules, wiring assemblies, sensors, cables, and other serviceable components.

• Read and interpret electrical schematics, wiring diagrams, technical service manuals, and manufacturer documentation.

• Perform equipment adjustments and applicable functional testing following maintenance or repairs.

• Verify equipment performance according to manufacturer specifications and established service procedures.

• Follow applicable safety, quality, and technical service standards.

• Travel to assigned customer locations to complete scheduled and unscheduled equipment service.

• Evaluate technical problems, identify appropriate repair actions, and complete assigned service activities.

• Work independently while coordinating with Quest's technical support and field-service leadership when assistance is needed.

• Communicate professionally with customers regarding equipment problems, repair progress, service findings, and completed work.

• Manage assigned service activities while maintaining accurate documentation and professional communication.

• Escalate technical problems requiring additional assistance, specialized repair procedures, or replacement parts.

• Maintain a professional appearance and represent Quest International appropriately at customer locations.

• Support customer satisfaction through reliable service, technical accuracy, and timely communication.

• Maintain accurate electronic service reports, work orders, equipment maintenance records, and repair documentation.

• Document diagnostic findings, corrective actions, replacement parts, and functional testing results.

• Use company-approved service management systems, technical documentation, and diagnostic resources.

• Maintain accountability for assigned tools, diagnostic equipment, replacement parts, and company-provided assets.

• Accurately record parts usage and follow inventory control procedures.

• Follow company policies, customer-site safety requirements, and manufacturer service instructions.

• Complete required technical training and equipment-specific service instruction.

• Work toward established service performance standards, including repair quality, equipment reliability, documentation accuracy, and customer satisfaction.

• High school diploma or equivalent.

• Minimum of 1 year of relevant hands-on technical, equipment-repair, maintenance, or field-service experience.

• Experience troubleshooting or repairing electrical, electronic, mechanical, or electro-mechanical equipment.

• Hands-on experience using a digital multimeter or comparable diagnostic equipment.

• Basic knowledge of electrical circuits, wiring, electronic components, connectors, and mechanical systems.

• Ability to identify equipment malfunctions, conduct basic diagnostic testing, and replace defective components.

• Ability to read and follow service manuals, wiring diagrams, schematics, and technical instructions.

• Experience performing equipment inspections, preventive maintenance, corrective maintenance, or technical repairs.

• Basic computer proficiency, including Microsoft Windows and electronic documentation systems.

• Strong troubleshooting, analytical thinking, and problem-solving abilities.

• Ability to work independently at customer locations with appropriate technical support when necessary.

• Effective written and verbal communication skills.

• Professional customer-service skills.

• Ability to manage assigned service activities and changing priorities.

• Strong attention to detail and accurate technical documentation.

• Willingness to learn new equipment technologies and complete required technical training.

This is a field-based position involving regular travel rather than a traditional office-based or work-from-home assignment.

• Must reside within the assigned Michigan service territory or have confirmed relocation arrangements before employment.

• Must possess a valid driver's license and acceptable driving record.

• Must have a reliable personal vehicle and appropriate automobile insurance for work-related transportation.

• Must be willing and available to travel up to 80% of the time, including overnight assignments.

• Must be comfortable traveling to hospitals, healthcare facilities, and other assigned customer locations.

• Must be available for automobile or commercial airline travel when required.

• Must be able to accommodate changing customer schedules, overtime assignments, and service priorities.

Rental vehicles, when applicable, are subject to Quest International's travel authorization and approval policies.

The following experience is beneficial but not required:

• Biomedical Equipment Technician (BMET) or medical equipment maintenance experience.

• Experience installing, maintaining, troubleshooting, or repairing medical devices and healthcare equipment.

• Experience supporting Original Equipment Manufacturer (OEM) products.

• Experience repairing electronics, electro-mechanical assemblies, sensors, circuit boards, power supplies, or related components.

• Experience with electrical diagnostics, industrial maintenance, automation, robotics, or mechatronics.

• Experience with automotive electrical diagnostics or electronic control systems.

• Experience maintaining aviation or military electronic equipment.

• Familiarity with equipment calibration, preventive maintenance procedures, and functional testing.

• Associate degree or technical certification in Biomedical Equipment Technology, Electronics, Electrical Technology, Mechatronics, or a related discipline.

• Military technical training involving electronics, communications equipment, electrical systems, or equipment maintenance.

• Previous customer-facing field-service experience.

Quest International supports career development through practical experience, equipment-specific training, and opportunities to assume additional technical responsibilities.

NOW HIRING – DETROIT, MICHIGAN

Pay Range: $24.00–$29.00 per hour DOE

Typically requires 1 or more years of relevant technical experience.

• Performs equipment inspections, preventive maintenance, and corrective repairs.

• Demonstrates foundational electrical and electro-mechanical troubleshooting skills.

• Uses multimeters, diagnostic instruments, and technical service documentation.

• Develops proficiency in equipment diagnosis, repair procedures, and customer-site service.

• Builds the technical skills needed to complete increasingly complex assignments independently.

Career Level: Experienced Technical Professional

Typically requires 3 or more years of relevant technical or field-service experience.

• Independently diagnoses and repairs electronic, medical, and electro-mechanical equipment.

• Demonstrates proficiency with multimeters, diagnostic tools, schematics, and manufacturer documentation.

• Troubleshoots moderately complex equipment failures.

• Performs component-level or FRU-level diagnosis, corrective maintenance, and functional testing.

• Independently manages customer-site assignments with limited technical supervision.

Career Level: Advanced Technical Specialist

Typically requires 5 or more years of advanced technical or field-service experience.

• Independently diagnoses and resolves complex equipment failures.

• Performs advanced troubleshooting and root-cause analysis.

• Handles escalated technical problems and difficult customer-site repairs.

• Provides troubleshooting assistance and technical guidance to other field-service personnel.

• Supports technical training, mentoring, and service-quality improvements.

Career Progression Notice: This opening is specifically for Biomedical Field Technician I. FSE II and FSE III are included for career-development information and do not represent additional openings or guaranteed promotions.

Advancement depends on technical qualifications, demonstrated performance, available positions, and business needs.

Hourly Pay Range: $24.00–$29.00 DOE + Applicable Overtime

DOE means "Depending on Experience."

Starting compensation is determined by factors including:

• Relevant hands-on technical and equipment-repair experience.

• Demonstrated troubleshooting and diagnostic capabilities.

• Experience servicing medical, electronic, electrical, or electro-mechanical equipment.

• Ability to independently identify and resolve equipment failures.

• Applicable technical education, certifications, and specialized training.

• Qualifications and alignment with the responsibilities of the position.

Final compensation is determined through Quest International's established hiring and approval process.

Quest International offers eligible employees access to benefit programs during the temp-to-hire period, subject to applicable eligibility requirements, plan provisions, enrollment periods, coverage effective dates, and employee contributions.

Health & Wellness Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Healthcare Flexible Spending Accounts (FSA)

• Dependent Care Flexible Spending Accounts

Retirement & Income Protection

• 401(k) retirement plan

• Life insurance

• Accidental Death & Dismemberment (AD&D) coverage

• Short-term disability insurance

• Long-term disability insurance

• Voluntary supplemental life insurance

Additional Employee Benefits

• Critical illness insurance

• Hospital indemnity insurance

• Accident insurance

• Equipment-specific technical training

• Professional development and potential career advancement opportunities

Specific benefits and eligibility are determined by Quest International's applicable benefit plan documents.

• Ability to perform the essential functions of the position, with or without reasonable accommodation.

• Ability to lift and handle equipment weighing up to 50 pounds, with or without reasonable accommodation.

• Ability to perform field-service activities involving standing, bending, kneeling, reaching, and equipment handling, with or without reasonable accommodation.

• Willingness to complete Quest International's required pre-employment Human Performance Test and other applicable pre-employment requirements.

• Ability to meet the position's travel requirements, including overnight assignments.

• Ability to work independently at customer locations.

• Compliance with company policies, customer-site safety requirements, and manufacturer technical procedures.

For more than 40 years, Quest International has provided technical service, equipment repair, maintenance, logistics, and support solutions to medical equipment manufacturers, healthcare organizations, Original Equipment Manufacturers (OEMs), and technology companies.

Our Field Service organization supports customers through installation, preventive maintenance, technical troubleshooting, corrective repair, and customer-site service.

Quest International values technical competence, accountability, customer satisfaction, teamwork, and continuous professional development.

Do you enjoy troubleshooting equipment, working with electronics, solving technical problems, and providing hands-on customer service?

Whether your experience comes from biomedical equipment service, electronics repair, industrial maintenance, automotive diagnostics, aviation, robotics, or military technical training, we encourage you to apply.

Join Quest International and build a long-term career in equipment field service.

Quest International, Inc.
www.questinc.com

Quest International is an Equal Opportunity Employer.