Urgent Care Registered Nurse in South Boston, Massachusetts at SOUTH BOSTON COMMUNITY HEALTH

THE OPPORTUNITY

The Urgent Care Registered Nurse is a vital member of the Urgent Care team, serving as both a clinical collaborator in patient care decisions and a leader in managing patient flow and volume. In this role, the nurse enhances patient care through telephone and in-person triage, leadership of medical response situations, and implementation of nursing interventions such as medication administration, wound care, and splinting.

This position is well suited for an individual who values teamwork while maintaining a high degree of clinical autonomy. Our collaborative environment fosters mutual respect among providers, nurses, and support staff, with nursing playing a key role in daily operations and patient outcomes. Nurses in this role have the opportunity to make a meaningful impact on the lives of individual patients while serving a diverse community, including many underserved populations.

Our medical response workflow utilizes a nurse-driven triage model to rapidly assess patients with higher-acuity medical concerns and determine the most appropriate level of care. The Urgent Care Registered Nurse leads this process by directing patient flow, coordinating team-based care when needed, facilitating prompt evaluation within the Urgent Care setting, or initiating transfer to the emergency department for patients experiencing life-threatening conditions. This critical role ensures patients receive timely, appropriate, and effective care based on their clinical needs.

WHO WE ARE

South Boston Community Health Center provides accessible, high-quality care to all patients, regardless of status or ability to pay. We emphasize primary and preventive care and work to meet the healthcare needs of the community with respect, compassion, and clinical expertise.

Our work is guided by respect, commitment, diversity, competence, education, research, and cost-effectiveness. The Registration team supports this mission by helping each patient begin their visit with accurate information, clear communication, and attentive service.

WHAT YOU'LL DO

• Triage patients on arrival, assess acuity, and prioritize care appropriately.
• Perform clinical duties, including taking vital signs, administering medications, wound care, immunizations, point-of-care testing, EKGs, and assisting with procedures.
• Document patient assessments, interventions, and outcomes accurately and promptly in the electronic health record (EHR).
• Support providers with exams, treatments, and procedures as needed.
• Provide patient education and discharge instructions, reinforcing treatment plans and follow-up recommendations.
• Recognize and respond to urgent or emergent patient conditions, escalating to the provider or emergency services as necessary.
• Maintain infection control and safety standards in compliance with OSHA, CDC, and internal protocols.
• Lead the medical response team to enable timely triage of higher-acuity medical situations and excellent patient outcomes.
• Support a team-based approach to care by collaborating with medical assistants, providers, behavioral health, and other staff.

WORK STYLE & STATUS

This is a full-time, exempt, on-site position, primarily at the 409 West Broadway site, with occasional coverage at the 505 Congress St site. The Urgent Care Registered Nurse works in a busy community health center environment and interacts frequently with patients, families, visitors, clinical teams, and administrative staff.

The schedule may include daytime and evening hours and rotating Saturday coverage based on nursing needs. Team members must be able to work at assigned SBCHC locations and assist with coverage as needed. Reliable and punctual attendance is essential. The registered nurse will be the sole nurse in the urgent care department for the majority of the shift.

• Active RN license in good standing.
• Current BLS certification; ACLS/PALS preferred.
• Minimum of 1 year of nursing experience (urgent care, ER, or ambulatory care preferred).
• Strong clinical assessment and triage skills.
• Excellent communication and interpersonal abilities.
• Ability to work efficiently under pressure and adapt to changing priorities.
• Commitment to health equity and serving underserved populations.
• Knowledge of public health, social determinants of health, and population-based care.

Preferred

• Experience working in an FQHC, community health center, or similar setting.
• Bilingual in Spanish, Creole, or Albanian is highly desirable.
• Familiarity with electronic health records (EPIC)

Benefits & Perks SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:

• $42.64 - $50.91 per hour
• Medical, dental, and vision insurance.
• Paid time off, holidays, and sick time.
• Retirement plan options.
• Professional development and training opportunities.
• Employee assistance programs.
• Other benefits in accordance with employment status and union agreements.

Compliance & Employment Requirements

• Employment is contingent upon successful completion of a background check and reference checks.
• Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.
• Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.

Equal Opportunity Statement

South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.

SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.