CONSUMER FUNDS COORDINATOR in Medford, Massachusetts at Resources for Human Development

Consumer Funds Coordinator

FULL TIME

Boston, MA

The Consumer Funds Coordinator is responsible for creating an empowering and supportive environment for individuals with IDD, ensuring high-quality program delivery, regulatory compliance, and effective coordination of services.

Major Responsibilities

• Ensure that care is provided according to all relevant policies, procedures and regulations

• Monitor supplies and resources around SNAP Benefit and needs

• Coordinate Case Management review of client funds, room and board on a monthly basis with admin team

• Ensure that all persons supported have received adequate and sufficient financial services

• Establish and maintain current, accurate, confidential records related to client funds

• Provide information to other health care professionals, as required

• Consult with family members and other support to ensure that care is on-going and that all person supported needs are identified and met

• Manage client financial accounts as a Representative Payee, including tracking transactions, processing payments, and maintaining accurate ledgers

• Review accounts daily to ensure accuracy, safeguard funds, and resolve discrepancies in a timely manner

• Process check requests, stipends, and room & board payments in compliance with policies and regulations

• Reconcile spending, maintain financial documentation, and complete required monthly and annual reports

• Maintain organized financial records, spreadsheets, and client files while meeting all deadlines around client funds

• Conduct assessments to identify individual needs and develop person-centered care plans

• Coordinate medical, social, housing, and community services to support overall well-being

• Monitor progress and ensure care plans (ISP) are followed, updated, and effective

• Support and oversee program managers, ensuring proper training, performance, and adherence to policies around the client funds

Job Qualifications and Competencies

Job Qualifications

• Strong professional, organizational, and leadership skills.

• Ability to work independently with minimal supervision.

• Excellent verbal and written communication skills.

• Ability to support and implement RHD’s values.

• Ability to engage individuals and Direct Support Professionals in effective, therapeutic, and healthy interactions.

• Basic computer skills and proficiency with Microsoft Office programs and applications.

• Valid driver’s license and reliable transportation to attend meetings and home visits.

• Ability to meet all job responsibilities and expectations.

Education and Experience:

Candidates must meet one of the following:

• Bachelor’s Degree from an accredited program with 2 years of work experience directly supporting individuals with intellectual disability or autism.

• Associate Degree from an accredited program with 4 years of work experience directly supporting individuals with intellectual disability or autism.

• High School Diploma or GED with 6 years of work experience directly supporting individuals with intellectual disability or autism.