Resident Manager in San Marcos, California at Griswold Real Estate Mgmt Inc

Self-Storage Resident Manager

We are seeking a dedicated and customer-focused Self Storage Resident Manager to oversee daily operations at our storage facility. This role offers an excellent opportunity for individuals who enjoy working in a dynamic environment and providing exceptional service to customers. The Resident Manager will be responsible for maintaining the facility, managing tenant relationships, and ensuring smooth business operations.

Key Responsibilities:

- Greet and assist customers with rental inquiries, payments, and account management

- Maintain the cleanliness, security, and overall appearance of the storage facility

- Conduct regular inspections to ensure safety and security protocols are followed

- Manage lease agreements, renewals, and tenant records accurately

- Handle customer complaints and resolve issues promptly and professionally

- Monitor and report on facility performance and maintenance needs

- Promote additional services and rental opportunities to maximize occupancy

- Ensure compliance with company policies and safety regulations

Skills and Qualifications:

- Previous experience in Self Storage Management, customer service, or related fields preferred

- Excellent communication and interpersonal skills

- Strong organizational and time management abilities

- Ability to work independently and handle multiple tasks efficiently

- Basic computer skills, including familiarity with management software

- Valid driver’s license and reliable transportation

Join our team and be part of a company that values growth, community, and excellent service. We offer a supportive work environment, opportunities for advancement, and competitive compensation. If you are motivated, responsible, and customer-oriented, we encourage you to apply.

Position requires six days per week. Must live onsite. Heavy lifting may be required. Cleaning and tools handling.