Fuel Quality Administration Coordinator in Brookneal, Virginia at Foster Fuels

SUMMARY

The Fuel Quality Administrative Coordinator is expected to demonstrate professionalism, courtesy, and job-related knowledge while maintaining a strong commitment to customer service, safety, reliability, and accountability. This position provides administrative support for daily office operations, including data entry, appointment scheduling, records management, workflow coordination, and communication among multiple service teams.

SALARY RANGE

• $40,000 to $70,000 Annual. DOE.

DUTIES

•Accurately enter and review service work orders to support timely and complete documentation. Compile laboratory analysis results and prepare service reports in accordance with established procedures.

•Assist in the development and coordination of fuel testing and fuel polishing schedules.

•Communicate with customers and sales teams regarding scheduling activities and completed service reports.

•Maintain, analyze, and update customer data spreadsheets to support accurate tracking and reporting.

Support inventory control activities for service-related supplies and materials.

•Perform approved Mission Critical division tasks and related administrative duties as assigned

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KEY CANDIDATE ATTRIBUTES

•Communicate with sales personnel and technicians as needed to provide guidance on schedules, travel support, and work-recording systems.

•Demonstrate effective problem-solving skills.

•Communicate clearly and effectively, both verbally and in writing.

•Work collaboratively as part of a team and share responsibility for achieving goals.

•Demonstrate flexibility and accountability in a constantly changing environment.

•Multitask effectively in a fast-paced environment while maintaining strong attention to detail and analytical skills.

KEY CANDIDATE SKILLS

•High School Diploma or Equivalent required.

•At least one year of previous Customer Service Experience in a corporate environment.

•Must be proficient in Microsoft Office Suite, Word, Excel, Outlook.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and consist of phone calls and computer related tasks to assist with the customer experience. Customer inquiries can fluctuate based on demands which can also affect office hour requirements.

BENEFITS SUMMARY

Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 3 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.

Additionally Foster Fuels Offers:

• Medical Flexible Spending Account (FSA) and Dependent Care FSA
• $10,000 Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
• Paid Time Off
• 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
• Annual Discretionary Market-Based and Performance Raises
• Annual Discretionary Bonuses
• Paid Parental Leave
• Annual Credit to company swag store depending on position
• Educational Assistance Program
• Employee and Dependent Scholarship Opportunities
• Employee Pricing on Appliances, Service, Propane, and Heating Oil
• Foster Gives Program
• Referral Bonuses
• Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily
• CDL Sign-On Bonus
• Gym/ Fitness Reimbursement – up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.