Housekeeping in Los Angeles, California at Samesun Hollywood

The Housekeeper performs hands-on cleaning, sanitizing, stocking, laundry, and room-preparation duties to maintain guest rooms and common areas in accordance with company standards. This individual contributor responds to routine guest and team requests, reports maintenance or supply concerns to the appropriate manager, and completes assigned work independently and efficiently. The Housekeeper supports a safe, welcoming environment through attention to detail, consistent service, and compliance with health and safety procedures.

Duties/Responsibilities:

• Complete assigned housekeeping tasks and communicate progress, delays, or service issues to the manager.
• Clean, sanitize, stock, and prepare guest rooms in accordance with company standards and expectations.
• Make beds and arrange and maintain room areas for guest arrival.
• Clean, sanitize, and maintain common areas and restrooms.
• Perform laundry duties as needed, including operating machines and handling, folding, and storing linens.
• Maintain housekeeping supplies and notify the manager when inventory is low.
• Communicate with the Front Desk regarding check-ins, checkouts, room status, and guest needs.
• Identify and report needed repairs, damaged items, safety hazards, and unusual conditions to management.
• Follow health and safety procedures for chemical use, storage, personal protective equipment, and illness prevention.
• Perform deep cleaning and other special cleaning assignments as directed by the manager.
• Respond professionally to routine guest questions and direct concerns outside the role’s authority to the appropriate manager.
• Work independently, adapt to changing priorities, and support coworkers as needed to complete daily assignments.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Knowledge of housekeeping practices, quality standards, and health and safety requirements.
• Ability to follow written and verbal instructions and established cleaning procedures.
• Strong attention to detail and commitment to cleanliness and guest service.
• Effective verbal communication and interpersonal skills.
• Good organizational and time-management skills with the ability to complete assigned work by required deadlines.
• Ability to identify routine problems, take appropriate action within established procedures, and promptly escalate concerns.
• Ability to prioritize assigned tasks and work independently or collaboratively in a fast-paced environment.
• Ability to use basic inventory, ordering, communication, or scheduling systems as required.
• Ability to frequently lift, move, and/or push up to 50 pounds without assistance.
• Ability to stand, walk, bend, stoop, kneel, crouch, and repeatedly climb stairs for extended periods.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous housekeeping, hospitality, janitorial, or related experience preferred; equivalent training may be considered.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holidays, and nights.

Language Skills:

Ability to read and understand work schedules, room assignments, safety information, product labels, and routine written communications. Ability to communicate clearly and respond to questions from guests, coworkers, and managers in English.

Reasoning Ability and Computer Skills:

Ability to recognize routine cleaning, maintenance, inventory, or safety issues; follow established procedures; and report concerns promptly. Ability to use basic inventory, ordering, communication, and computer systems or applications required for the role.

Work Environment:

The work environment characteristics described here are representative of those encountered while performing housekeeping duties in guest rooms, common areas, restrooms, laundry areas, storage spaces, and other assigned locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Authorization:

United States Citizen or Alien Authorized to work in the United States.

EEO statement:

Samesun is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Samesun makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Samesun reserves the right to modify this job description at any time.