Assistant Store Manager in Ladson, South Carolina at Coastal Perk LLC

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Assistant Manager – Scooters Coffee

Are you a natural leader with a passion for people and coffee? Scooters Coffee is looking for a dedicated and enthusiastic Assistant Manager to join our team and help us deliver an exceptional experience to our customers every day. If you're ready to take on a dynamic role with opportunities to grow, we want to hear from you!

Key Responsibilities & Essential Duties:

• Leadership: Support the Store Manager in overseeing daily operations, ensuring smooth workflow, and fostering a positive work environment. Demonstrate punctuality, dependability, and adaptability

• Team Management: Assist in training, coaching, and developing team members to achieve their potential and meet store performance goals.

• Scheduling: Create and maintain staff schedules to ensure adequate coverage and adherence to labor budgets.

• Inventory Management: Monitor and manage inventory levels, placing orders as needed, and conducting regular stock counts.

• Customer Service: Lead by example in delivering outstanding customer service, resolving issues, and maintaining our reputation for excellence.

• Quality Assurance: Ensure all products meet Scooters Coffee's high standards for quality and consistency. Proactively seek opportunities to increase individual and team sales.

• Operational Excellence: Assist in managing cash handling, opening/closing duties, and compliance with all health, safety, and operational guidelines.

• Speed of Service: Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush

Qualifications:

• Previous experience in a leadership or management role, preferably in the food and beverage or retail industry.

• Strong communication, organizational, and problem-solving skills.

• Ability to multitask and work efficiently in a fast-paced environment.

• Proficiency in scheduling software and inventory management is a plus.

• Passion for coffee and delivering excellent customer experiences.

What We Offer:

• Competitive salary and benefits.

• Opportunities for career growth within Scooters Coffee.

• A positive, supportive, and fast-paced work environment.

• The chance to be part of a company that values community, teamwork, and innovation.

If you're ready to bring your energy and expertise to our Scooters Coffee family, apply today! Let's brew success together.