Trauma Program Coordinator in Owosso, Michigan at Memorial Health Care Center

JOB SUMMARY

The Trauma Program Coordinator (TPC) is responsible for coordination, development, implementation, evaluation, and ongoing improvement of the hospital’s Level IV Trauma Program in accordance with the Michigan Department of Health and Human Services (MDHHS), Michigan Trauma System requirements, applicable regional trauma neatwork standards, and organizational policies. The TPC works collaboratively with the Trauma Medical Director, organizational leadership, ancillary departments, nursing staff, and multidisciplinary teams to promote timely, evidence-based, high-quality trauma care. This position is responsible for coordinating Trauma Performance Improvement and Patient Safety (PIPS), trauma registry management and data submission, regulatory compliance, designation and verification readiness, staff education, injury prevention, and community outreach. The TPC monitors trauma care and outcomes, identifies opportunities for improvement, facilitates corrective actions and loop closure, and ensures accurate and timely trauma registry data collection and submission. This position serves as the primary operational resource for the trauma program and supports the organizations commitment to patient safety, clinical excellence, regulatory compliance, and continued designation as a Michigan Level IV Trauma Center.

PRIMARY JOB RESPONSIBILITIES

1. Coordinates the daily operations and overall administration of the hospital’s level IV Trauma Program.
2. Develops, implements, reviews, and maintains trauma program policies, procedures, protocols, and clinical guidelines with support from the Trauma Medical Director and Director of the Emergency Department.
3. Ensures the trauma program aligns with appliable Michigan trauma designation criteria, regional trauma system requirements, and American College of Surgeons.
4. Collaborate with the Trauma Medical Director to establish trauma program priorities, goals, and performance expectations.
5. Coordinates interdisciplinary trauma program meetings and maintains required documentation.
6. Serves as a resource to hospital leadership regarding the operations of the trauma program, regulatory expectations, and opportunities for improvement.
7. Supports the development and implementation of trauma-related initiatives to improve patient outcomes and operational effectiveness.
8. Coordinates activities necessary to achieve and maintain Michigan Level IV Trauma Center designation.
9. Maintains current knowledge of applicable MDHHS trauma designation standards, rules and regulations.
10. Maintains the trauma designation documentation, polices and procedures, meeting minutes, performance improvement records, educational records, and other required materials to maintain designation.
11. Monitors compliance with appliable trauma activation, stabilization, consultation, and transfer protocols. Coordinates corrective action plans for identified deficiencies and monitors completion and effectiveness.
12. Ensure required trauma program reports and submissions are completed accurately and timely to meet required deadlines.
13. Develops, coordinates, and maintains a structured trauma performance improvement and patient safety process.
14. Collaborates with the Trauma Medical Director to evaluate clinical performance and determine appropriate follow-up actions.
15. Develops and monitors trauma program quality indicators.
16. Collaborates with the hospital Quality and Safety team to align trauma performance improvement activities with organizational initiatives.
17. Maintains confidentiality of protected patient information and peer review materials in accordance with applicable policy and procedures.
18. Coordinates registry activities, and ensures eligible trauma patient encounters are identified and entered into the trauma registry according to appliable inclusion criteria.
19. Collaborates with designated trauma registar(s) or other assigned personnel responsible for data abstraction and entry.
20. Prepares trauma program reports and dashboards for the Trauma Medical Director, hospital leadership, and applicable committees.
21. Collaborates with the Emergency Department leadership and Trauma Medical Director to maintain standardized trauma assessment, resuscitation, stabilization, and transfer process.
22. Collaborates with EMS agencies to support effective prehospital communication, trauma notification, and patient handoff.
23. Collaborates with receiving trauma centers to evaluate transfer processes and address identified barriers.
24. Coordinates, develops, and implements trauma-related education for all applicable staff.
25. Coordinates injury prevention activities based on hospital trauma data and community needs. Works with community organizations, public health agencies, schools, EMS, and other key stakeholders.
26. Collaborates with Emergency Management and Emergency Department leadership on trauma-related emergency preparedness activities. Including, but not limited to disaster drills and mass casualty incident planning.
27. Responsible for any additional duties assigned by the Trauma Medical Director or Director of the Emergency Department within scope of ability and practice.

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

1. Other duties as assigned.

JOB SPECIFICATIONS

EDUCATION

Required:

1. Unencumbered license as registered nurse in Michigan is required.
2. Graduate of an accredited nursing program required.
3. Obtain and maintain trauma-related education and credentials required by applicable Michigan Level IV Trauma Center designation criteria and organizational policy.

Preferred:

1. Bachelor’s Degree in Nursing (BSN).
2. Trauma Nursing Core Course (TNCC) provider certification.
3. Trauma Certified Registered Nurse (TCRN).
4. Certified Emergency Nurse (CEN).
5. Trauma program management or trauma registry education.
6. American Trauma Society and/or Michigan Trauma Coalition Trauma Registrar education or certification.

EXPERIENCE

1. Minimum of three years of clinical nursing experience in emergency, trauma, critical care, or another relevant acute care setting.
2. Demonstrated knowledge of emergency and trauma patient assessment, stabilization, and care coordination.
3. Strong interpersonal, communication, organizational, and problem-solving skills.
4. Ability to collaborate effectively with providers, nursing leadership, interdisciplinary teams, and external healthcare partners.

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS

These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements.

1. Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs.
2. Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet.
3. Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment.
4. Speaking/Hearing: Ability to give and receive information through speaking and listening.

ESSENTIAL TECHNICAL ABILITIES

1. Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare.
2. Proficiency in navigating Electronic Medical Record (EMR), trauma registry systems, Microsoft Office, Google applications, and other applicable software.
3. Ability to collect, analyze, interpret, and present clinical performance data.
4. Ability to develop reports, dashboards, presentations, and performance improvement documentation.
5. Ability to maintain accurate, organized, and confidential electronic and written protocols.

ESSENTIAL MENTAL ABILITIES

1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations.
2. Ability to read and interpret a variety of documents including, but not limited to policies, clinical guidelines, regulations, and applicable laws.
3. Strong organizational, time management, and project coordination skills.
4. Effective written and verbal communication skills.
5. Ability to exercise independent judgment, critical thinking, and problem-solving skills.
6. Ability to handle multiple projects and meet established deadlines.
7. Ability to identify opportunities for improvement and facilitate effective corrective actions.

ESSENTIAL SENSORY REQUIREMENTS

1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals.
2. Able to hear for work-related purposes.

INTERPERSONAL SKILLS

1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication.
2. Required to remain calm when adversity is encountered.
3. Open, honest, and tactful communication skills.
4. Ability to work as a team member in all activities.
5. Positive, cooperative and motivated attitude.