People Operations Team Leader in Groper Creek, Queensland at Dovida

About this opportunity

As the People Operations Team Leader, you will lead the day-to-day delivery of People services across the full employee lifecycle, ensuring consistent, compliant, and high-quality HR operations. This is a hands-on leadership role where youll oversee HR processes, support employee experience initiatives, and drive continuous improvement across systems and workflows while leading a small team of Caregiver Coaches and support staff.

Reporting to the Business Operations Manager, this role will work closely with leaders across the region to support our caregivers and office-based teams, helping to create a positive, compliant and engaged workforce.

Based in our Perth Metro region across our Osborne Park and Clarkson offices (primarily Osborne Park), youll join a collaborative, values-driven team where your leadership and HR expertise will support scalable, consistent, and high-quality people practices.

Why join us?

• Flexible working arrangements to support worklife balance + competitive salary package
• Enjoy your birthday your way with a paid day off each year
• Paid wellness, volunteering and study leave to support your wellbeing and growth
• Save on your next car with our novated leasing options
• Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life

Key responsibilities

• Lead and support a small team of Caregiver Coaches and support staff, including allocating workload, setting priorities, and coaching for performance
• Oversee HR operations including onboarding, offboarding, employee records, and compliance with legislation and internal policies
• Manage and maintain HR data integrity, reporting, and workforce metrics
• Coordinate recruitment and onboarding processes
• Manage workers compensation and injury management processes
• Drive process improvement initiatives and optimise HR systems
• Support employee experience initiatives including performance reviews and engagement activities
• Act as a key escalation point for employee relations matters

About you

You are an experienced HR professional who thrives on leading teams, improving processes, and delivering high-quality people outcomes. You bring a proactive, solutions-focused mindset and are confident working in a fast-paced environment.

Youll also have:

• Demonstrated experience in HR operations or generalist HR roles
• Strong understanding of employment legislation and compliance requirements
• Proven ability to lead and develop a small team
• Experience managing HR systems, data, and reporting
• Strong communication and stakeholder management skills
• Strong organisational skills and the ability to manage competing priorities

A qualification in Human Resources (or working towards one) will be highly regarded but is not essential.

ABOUT US

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and every decision about their care.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter outlining why youre interested in the role and how your skills and experience align with this opportunity.

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