Client Care Specialist – Work From Home at Spade Recruiting – toronto, Ontario

If you’re looking for meaningful work with room to grow and the flexibility to work from home, this role offers a strong foundation. Our team helps members who have already requested information about their benefits—no cold calling or prospecting required. Your job is to guide them through their options and provide a professional, supportive experience.

• Schedule and confirm member appointments

• Meet with members by phone or video

• Explain benefit options in clear, simple terms

• Assist with digital forms and online applications

• Keep accurate notes and complete follow-up as needed

• Strong communication and listening skills

• Basic computer proficiency (email, video calls, forms)

• Reliable, organized, and able to work independently

• No experience required—training is provided

• Full training with continuous support

• Weekly pay plus performance bonuses

• Fast advancement opportunities

• Supportive, team-focused environment

• Full-time hours

• Remote flexibility (location-dependent)