Advocate at Disability Rights Texas – Austin, Texas
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About This Position
Though many nonprofit organizations have experienced unexpected changes in the past year, Disability Rights Texas remains steady in its commitment to protecting and advancing the rights of Texans with disabilities. As we move forward, we are encouraged by renewed stability and are actively expanding our team, with several positions opening across the state.
Disability Rights Texas (DRTx) is happy to announce that we are currently recruiting for a Team Advocate position for our Protection and Advocacy for Beneficiaries of Social Security (PABSS) Program.
About the Position
The Protection and Advocacy for Beneficiaries of Social Security (PABSS) Advocate provides advocacy services to individuals with disabilities who are Social Security beneficiaries, with a focus on supporting employment and removing barriers to work. This role is responsible for evaluating requests for assistance, determining eligibility in accordance with organizational priorities, and delivering non-litigation advocacy services in coordination with the supervising attorney.
The Advocate manages a caseload that may include complex client issues, conducts interviews and investigations, develops and implements case strategies, and provides advocacy through negotiation, problem-solving, administrative complaint filing and referral. The role also includes developing and delivering outreach and training to individuals, families, and service providers to increase awareness of rights, employment supports, and available services. This includes participating in different activities in order to present information regarding the organization’s services and programs.
This position requires the ability to exercise sound judgment, analyze complex situations, and communicate effectively with diverse audiences while maintaining compliance with applicable laws, policies, and program requirements. The Advocate shall provide information and referrals to beneficiaries about work incentives, employment, overpayments, as well as addressing issues that may arise while working with employer networks under the Ticket to Work Program.
This position handles highly confidential and private information and government security clearance is required. Persons employed in this position must be cleared through a thorough and invasive background investigation conducted by the United States Government Office of Personnel Management. This investigation includes fingerprinting, review of personal information including physical and mental health information and conditions, criminal records, personal finances, and history on employment, personal relationships, marital status, familial relationships, and international travel.
Work Environment & Functional Requirements
This position involves frequent use of computers, telephones, and virtual communication platforms to conduct casework, communicate with clients and stakeholders, and document case activities.
The role requires sustained engagement in communication with clients and stakeholders, which may occur for extended or consecutive periods depending on workload and case needs.
Duties may be performed in a seated, standing, or alternative position. The role includes managing multiple priorities, addressing complex client issues, and working within established deadlines.
Travel within Texas may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Essential Functions
Additional Duties
Perform other job-related duties as assigned, consistent with the scope and level of the position.
Required Qualifications
Preferred Qualifications
Join Disability Rights Texas and Ignite Your Passion for Disability Rights Advocacy!
At DRTx we believe in supporting our employees by offering generous leave allocations including personal leave days, vacation hours, and sick leave, ensuring your well-being and work-life balance from day one. We also offer a paid winter break – because everyone deserves time to recharge and reconnect.
DRTx also offers flexible schedules, a generous 401k plan where DRTx contributes 7% of your annual salary (whether you contribute to your plan or not), and health care plans with little to no cost (if choosing employee only coverage). By working at DRTx, you will have the stage to amplify your advocacy for individuals with disabilities.
Join an organization that allows you the opportunity to work alongside people who share your passion. We're proud of our employees, clients, partners, and communities, and we welcome you to be part of our journey towards positive change.
Are you ready to make a difference? Apply now and let's shape a brighter future together!
E-Verify Participation
Disability Rights Texas uses E-Verify to verify the work authorization of all new hires.
Non-Solicitation Statement
Disability Rights Texas (“DRTx”) does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between DRTx and Agency describing the services and specific job openings (“Agreement”). DRTx may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within DRTx is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any hiring managers of DRTx with recruiting inquiries or resumes.